Trainee Installation Specialist

This is a fully remote position, open to applicants in Czechia, +2 more countries.

📋 Description

• Provide support for the installation, setup, and maintenance of CribMaster hardware and software solutions at client locations.

• Assist in deployments, ongoing maintenance, troubleshooting, addressing customer requirements, and preparing data.

• Deliver ad-hoc technical support services as needed.

• Engage in learning through structured training, self-directed study, coaching, supervision, shadowing, and practical experience.

• Travel frequently, often on a weekly basis, to customer sites throughout the UK, EMEA, and beyond as skills develop.

• Enhance understanding of tool and asset tracking solutions and contribute positively to customer outcomes.

• Maintain professional communication with both customers and colleagues.

• Adhere to safety protocols, checklists, and established procedures.

• Appropriately escalate complex issues for further resolution.

⛳️ Requirements

• No prior installation or technical experience is required; this role is ideal for individuals at the beginning of their careers.

• Demonstrated interest in practical, hands-on tasks and a willingness to develop mechanical skills through training.

• Strong enthusiasm for technology, including hardware, software, tools, systems, and their functionalities.

• Capability to follow instructions, checklists, safety guidelines, and structured training content.

• Openness to learning basic problem-solving skills and a readiness to escalate issues instead of tackling complex problems alone.

• Willingness to gain knowledge through training, self-study, shadowing, experience, and constructive feedback.

• Clear and courteous communication skills with an ability to request assistance when necessary.

• Proficient written and spoken English; knowledge of additional languages is beneficial but not mandatory.

• Awareness of safety standards, professionalism, and proper conduct.

• A positive attitude towards frequent travel, often on short notice, for customer support.

• Eligibility for access to export-controlled defense technology and restricted customer environments, evaluated on a case-by-case basis.

• Ideally possess a valid driver's license or be willing to work towards acquiring one.

🏝️ Benefits

• Competitive salary.

• Unique entitlements and benefits based on the country of hire.

• Comprehensive training through mentorship and structured learning modules.

• Hands-on training, coaching, mentoring, and exposure to real customer projects.

• Access to a digital learning portal.

• Enrollment in Lean Academy and online university programs.

• Certifications and specializations from prestigious colleges and universities.

• Opportunities for career advancement across various career paths.

• A culture of mutual respect and appreciation for diverse perspectives and experiences.

• Encouragement of volunteerism, community engagement, and sustainable business practices.