Tool Governance – Document Control Lead

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee, own, and maintain a comprehensive library of both new and existing tools.

• Assess the utilization of tools by end users, including clients.

• Track usage and performance metrics, implementing corrective measures as necessary.

• Gather and analyze user feedback, phasing out redundant or outdated tools.

• Deliver maintenance and integration support, user assistance, and non-technical troubleshooting.

• Collaborate with the Strategy and Transformation team to keep abreast of tools and technologies.

• Serve as a change agent and primary point of contact.

• Organize testing of new tools to foster innovation and enhance efficiency.

• Establish governance standards for GPM tools.

• Approve the introduction of new tools and the retirement of existing ones.

• Maintain a tool ownership matrix along with accountable stakeholders.

• Lead governance reviews and compliance evaluations.

• Define standards and best practices for tool usage.

• Develop and track governance KPIs.

• Manage the lifecycle of controlled documents from creation through review, approval, implementation, revision, and retirement.

• Ensure that SOPs, policies, methods, forms, templates, specifications, and procedures are up-to-date.

• Coordinate periodic document reviews with document owners.

• Ensure that all documentation complies with internal quality standards and regulatory requirements.

• Monitor document review and approval timelines.

• Verify the completeness, formatting, and compliance of documents prior to issuance.

• Assist with internal and external audits and inspections as required.

• Maintain readiness for inspections.

• Manage controlled records and retention schedules.

• Coordinate document archiving activities according to retention policies.

• Create and uphold document performance KPIs.

⛳️ Requirements

• Bachelor's degree in Biology, Business, or Computer Science.

• A minimum of 3 years of experience in governance, quality systems, document control, project management operations, or business process management.

• At least 2 years of experience managing enterprise systems or controlled documentation.

• Willingness to adapt schedule to align with global operations and meetings.

• Proven ability to manage multiple priorities effectively.

• Strong skills in relationship management and collaboration.

• Knowledge of risk assessment and mitigation strategies.

• Capability to support audit preparation and maintain audit readiness.

• Proficient in data analysis and problem-solving.

• Ability to map, analyze, and optimize business processes.

• PMP, Lean Six Sigma, Quality Certification, or Change Management Certification preferred.

• At least 2 years of Labcorp Global Project Management experience with a solid understanding of the capabilities and expertise of Labcorp or similar organizations.

• A minimum of 2 years of experience with document management systems.

• At least 2 years of experience with governance frameworks and risk management.

🏝️ Benefits

• Medical

• Dental

• Vision

• Life

• STD/LTD

• 401(k)

• Paid Time Off (PTO) or Flexible Time Off (FTO)

• Tuition Reimbursement

• Employee Stock Purchase Plan