Tier 1 Navy ERP/SAP Functional Consultant – Funds Management

This is a fully remote position, open to applicants in South Carolina.

📋 Description

• Deliver daily Tier 1 functional support to NIWC LANT business office users within the N-ERP SAP framework.

• Execute sustainment tasks, including SNAP queues, Quality Control Inspections (QCIs), special project meetings, release management, and other operational support activities.

• Examine, troubleshoot, and resolve SAP production challenges within the Financial Management functional domain.

• Aid end users with SAP FM transactions, processes, and functionalities.

• Investigate and address user-reported issues, inquiries, and functional complications.

• Determine root causes and liaise with support teams when escalation is necessary.

• Collect information from end users to comprehend reported issues and decide on suitable actions.

• Maintain functional documentation, Standard Operating Procedures (SOPs), desk guides, FAQs, and other user support resources.

• Offer end-user guidance, facilitate knowledge transfer, and provide training.

• Collaborate with government clients, business users, technical teams, and stakeholders.

• Ensure functional support adheres to N-ERP standards, business needs, and SAP best practices.

• Provide assistance with bids and proposals if requested.

• Undertake additional duties as assigned.

⛳️ Requirements

• Capability to obtain and sustain an active Secret clearance.

• Bachelor’s degree from an accredited institution.

• Seven (7) years of experience delivering SAP ERP functional support in a production or sustainment setting.

• Proficiency in supporting SAP ERP within the Funds Management (FM) module, including budget execution, fund management, financial tracking, availability checks, commitment and obligation management, and government financial management standards.

• Experience providing direct functional assistance to SAP end users.

• Familiarity with SAP support queues, ticketing systems, or comparable operational support environments.

• Strong analytical and problem-solving abilities.

• Excellent written and verbal communication skills.

• Capacity to work independently and as part of a collaborative team.

• Basic computer proficiency and data entry capabilities.

• Proficient in Microsoft Office tools, including Word, Excel, and PowerPoint.

• Strong attention to detail and organizational abilities.

• Exceptional time management skills.

• Ability to thrive in a dynamic, fast-paced, and challenging environment.

• Approximately 25% travel required.

• Must be legally eligible to work in the United States without employer sponsorship, now or in the future.

🏝️ Benefits

• 100% employee-owned organization.

• Employee Stock Ownership Plan (ESOP).

• 401(k) plan with employer matching contributions.

• Comprehensive health benefits.

• Funding for professional development.

• Education reimbursement options.

• Online learning opportunities available.

• Performance bonuses and additional rewards.

• Mentorship, training, and opportunities for professional growth.