Territory Manager, CRM – Great Plains

This is a fully remote position, open to applicants in Kansas, +1 more state.

📋 Description

• Oversee the CRM strategy for a designated Great Plains area to meet sales volume, market penetration, and profitability goals.

• Collaborate with Direct Sales Representatives, Clinical Specialists, and Interns involved in Abbott CRM product implants.

• Manage performance metrics related to quality, cost, and delivery.

• Lead, facilitate, and guide the activities of subordinates.

• Monitor profitability, operating expenses as a percentage of sales, and revenue per employee.

• Engage with physicians, medical laboratories, hospitals, and hospital management to promote Abbott medical devices.

• Conduct marketing surveys, effectiveness assessments, and territory evaluations.

• Provide account services, introduce new products, and process orders.

• Advocate for continuous quality improvement and coordinate technical and personnel solutions.

• Supervise sales representatives and oversee sales activities within the designated territory.

• Organize implant schedules for sales representatives and clinical specialists.

• Influence hospital purchasing decisions and address customer inquiries and concerns.

• Participate in product contracting initiatives.

• Supply medical professionals with product information, training, staff education, in-services, and technical support.

• Ensure the completion and submission of necessary patient information.

• Manage physical inventory in the territory.

• Monitor new and existing products, competitor sales, pricing, and offerings.

• Analyze sales data, prepare reports, and carry out administrative sales tasks.

• Attend trade shows and conferences as required.

• Prepare specialized analyses and present bids and proposals.

• Stay informed about field developments, regulatory requirements, and industry trends.

• Resolve or facilitate the resolution of issues and identify underlying causes to prevent future occurrences.

• Support Abbott's initiatives and quality, environmental, and regulatory management systems.

• Adhere to FDA regulations, regulatory requirements, company policies, procedures, and assignments.

• Maintain collaboration with employees, customers, contractors, and vendors.

• Perform additional related tasks as assigned.

⛳️ Requirements

• At least 5 years of experience as a CRM sales representative.

• Bachelor’s degree in a relevant technical discipline or equivalent experience.

• Generally, four or more years of progressively responsible sales experience, including experience in the medical device field.

• In-depth understanding of cardiac rhythm management technology.

• Working knowledge of domestic regulations pertaining to the medical device industry.

• Ability to analyze and evaluate technologically complex devices.

• Proficient in directing and working effectively with others.

• Skilled in preparing and delivering strong written and verbal communications.

• Familiarity with the policies, operations, and procedures of the medical device industry.

• Proven track record of providing sales/marketing information that enhances management decision-making.

• Capability to build and maintain relationships with customers, physicians, hospital administrators, government agencies, medical groups, and sales representatives.

• Strong verbal and written communication, negotiation, sales, interpersonal, and presentation skills.

• Ability to thrive in a highly matrixed and geographically diverse business environment.

• Professional certification or designation is preferred.

• Advanced credential in a relevant discipline/concentration is preferred.

• Experience in a broader enterprise/cross-division business unit model is preferred.

• Ability to meet vendor credentialing requirements, which may include COVID-19 vaccination.

• Willingness to travel 50% of the time.

🏝️ Benefits

• Opportunities for career advancement with an international company.

• Eligibility for free medical coverage through the Health Investment Plan (HIP) PPO medical plan in the upcoming calendar year.

• Excellent retirement savings plan with substantial employer contributions.

• Tuition reimbursement program.

• Freedom 2 Save program for student debt assistance.

• FreeU education benefit towards earning a bachelor’s degree.

• Opportunities for professional growth.

• Commitment to employee diversity and equal opportunity.