TeleSales Specialist

This is a fully remote position, open to applicants in Alabama, +7 more states.

📋 Description

• Uphold exceptional levels of client satisfaction and trust through proactive communication and responsive service.

• Recognize opportunities for cross-selling, upselling, and account expansion within current client portfolios.

• Support the complete policy application process.

• Professionally manage a high volume of inbound and outbound calls, emails, and quote requests.

• Act as the primary contact for inquiries from prospective health insurance clients.

• Enhance client satisfaction and retention rates.

• Assist clients with policy renewals.

• Address and resolve account-related issues.

⛳️ Requirements

• Active Health Insurance License required upon hire in Texas, Oklahoma, Louisiana, Mississippi, Arkansas, Alabama, South Carolina, North Carolina, Tennessee, or Georgia.

• Strong experience in client management, account support, or consultative sales.

• Outstanding verbal and written communication skills with proven phone presence.

• Solution-oriented approach to problem-solving and strong analytical skills.

• Ability to prioritize tasks in a fast-paced environment while adapting to changing processes.

• Quick and accurate data entry skills (minimum of 35 WPM).

• PC with Windows 7 or higher, or Mac with macOS 10.1 or higher.

• Dual-monitor setup with a secondary monitor, hands-free headset, and functional webcam.

• High-speed internet connection is a must.

• Must operate as a registered business entity with an active DBA and a valid EIN.

🏝️ Benefits

• Independent contractor position (1099).

• Commission available for new business and renewals.