Telemarketing Customer Service Representative

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Deliver exceptional customer service through phone, email, chat, or WhatsApp.

• Record and monitor support tickets within the system.

• Address inquiries and provide assistance regarding orders, exchanges, and payments.

• Forward inquiries to the relevant departments as needed.

• Manage complaints and strive to find effective solutions.

• Support customer satisfaction surveys and contribute to process enhancements.

⛳️ Requirements

• A high school diploma is mandatory (proof of completion is required).

• Candidates must be at least 18 years old.

• Professional experience is not necessary; no prior experience required.

• Must be available to work from 7:40 a.m. to 2:00 p.m. or from 2:00 p.m. to 8:20 p.m., Monday through Saturday.

🏝️ Benefits

• Opportunities for professional growth and development.

• A supportive team environment.

• Flexible scheduling options.