Telemarketing Customer Service Representative

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Deliver exceptional customer service through phone, email, chat, or WhatsApp.

• Record and monitor support tickets within the system.

• Respond to inquiries and assist with orders, exchanges, and payment processes.

• Direct requests to the relevant departments.

• Address complaints and strive for effective resolutions.

• Contribute to customer satisfaction surveys and initiatives aimed at process improvements.

⛳️ Requirements

• High school diploma (verification required).

• Candidates must be at least 18 years of age.

• Must be available to work one of the following shifts: 7:40 a.m. to 2:00 p.m. or 2:00 p.m. to 8:20 p.m., Monday through Saturday.

• Professional experience is not necessary; this position is ideal for first-time job seekers.

🏝️ Benefits

• Competitive salary and opportunities for advancement.

• Flexible scheduling options to accommodate personal commitments.

• Comprehensive training and support for career development.