Telemarketing Customer Service Representative

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Deliver exceptional customer service through phone, email, chat, or WhatsApp.

• Record and monitor support tickets within the system.

• Respond to inquiries and assist with orders, exchanges, and payments.

• Direct requests to the relevant departments.

• Address complaints and strive for effective solutions.

• Assist in customer satisfaction surveys and support process enhancement initiatives.

⛳️ Requirements

• A high school diploma is mandatory (proof of completion required).

• Candidates must be at least 18 years of age.

• No prior professional experience is necessary; entry-level candidates are encouraged to apply.

• Must be available to work from 7:40 a.m. to 2:00 p.m. or from 2:00 p.m. to 8:20 p.m., Monday through Saturday.

🏝️ Benefits

• Comprehensive training and support.

• Opportunities for career advancement.

• A collaborative and inclusive work environment.