Telecom Expense Management Inventory Specialist

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee a centralized inventory of telecommunications circuits, phone numbers, devices, and carrier services.

• Ensure that inventory data is consistent with carrier records and internal systems.

• Conduct regular audits and reconciliations of inventory.

• Utilize vendor web portals and reporting tools.

• Aid in billing validation by confirming that invoices correspond with active inventory.

• Keep track of contract expiration dates for all services.

• Provide precise inventory data to support chargeback models.

• Collaborate with carriers and vendors to verify service records.

• Address inventory discrepancies with carriers and vendors.

• Draft Letters of Authorization and facilitate billing address modifications with carrier account teams.

• Request Customer Service Records from carriers when invoice details are missing or incomplete.

• Generate inventory reports for Management, TEM Analysts, and the CSM Team.

• Ensure high-quality data within Velocity's Global Expense Management system.

• Assist in the onboarding and offboarding of customer accounts.

• Uphold telecom governance and inventory standards.

• Document inventory processes and any updates.

• Report directly to the Sr. Manager of TEM.

⛳️ Requirements

• 3-5 years of hands-on experience in TEM platforms or a related field.

• Knowledge of the telecom lifecycle (Voice & Data).

• Understanding of TEM systems and telecom billing fundamentals.

• Experience in inventory reconciliation.

• Proficiency in Excel and reporting tools (pivot tables, VLOOKUP/XLOOKUP).

• Strong attention to detail.

• Ability to manage high volumes of data with precision.

• Capable of performing root-cause analysis for discrepancies.

• A mindset focused on process improvement.

• Effective documentation and communication skills.

• Experience in cross-functional collaboration.

• Professionalism in interactions with vendors and carriers.

• A BA degree or relevant work experience is preferred.

• Candidates must have legal authorization to work in the United States without current or future employer sponsorship.

• Velocity does not sponsor employment-based visas or provide sponsorship for this position.

🏝️ Benefits

• Medical, Dental, Vision coverage.

• Paid Time Off (PTO) & Paid Holidays.

• 401K with Employer Match.

• Paid Sick Time.

• Company-provided Life Insurance, Short/Long-Term Disability.

• Supplemental Benefits Available.

• A collaborative work environment.

• Equal opportunities for growth and success.