Technical Support Intern

This is a fully remote position, open to applicants in Netherlands.

📋 Description

• Install software applications on VR headsets and tablets utilized as part of a medical device.

• Offer both onsite and remote technical support and troubleshooting assistance.

• Coordinate deployments in collaboration with nurses and medical staff, aligning with their schedules.

• Maintain precise records of deployments.

• Provide constructive feedback for enhancements in software and hardware.

• Work alongside the technical support and deployment team.

⛳️ Requirements

• Currently pursuing or recently completed a degree in ICT, Zorgtechnicus, Informatica, ICT & Techniek, Gezondheidszorg Technologie, Medische Informatiekunde, or Verpleegkunde with a focus or interest in technology.

• Fundamental understanding of hardware and software installation and troubleshooting techniques.

• Strong communication skills with medical personnel, especially nurses.

• Ability to convey technical concepts clearly and respectfully to non-technical users.

• Proficient in both Dutch and English, in written and spoken forms.

• Willingness to travel to hospital locations.

• Enthusiasm for resolving technical issues for others.

🏝️ Benefits

• Full autonomy over your schedule and working location, as long as weekly deployment targets are achieved.

• Chance to engage in high-impact projects that influence patient treatment numbers and healthcare processes.

• Practical experience with leading-edge healthcare technology.

• Dynamic startup culture.

• Potential for a full-time position following the internship, contingent on performance.

• Cost reimbursement.

• Internship compensation based on experience.

• Experience with the largest XR healthcare platform in Europe.