Technical Support Agent – Danish Language

This is a fully remote position, open to applicants in United States.

📋 Description

• Engage with customers through email and phone in Danish, addressing their inquiries effectively.

• Diagnose minor device problems and provide assistance to customers regarding their queries.

• Update customers on the current status of their warranty.

• Schedule service appointments for more complex device repairs.

• Support the complaints resolution process.

• Stay informed about emerging technology trends and market advancements.

⛳️ Requirements

• Proficient in Danish (C1 level).

• Knowledge of English is a plus.

• Strong computer literacy.

• Excellent communication abilities.

• Approachable, sociable, and enthusiastic about assisting others.

• Motivated and responsible individual.

🏝️ Benefits

• Private health insurance.

• Permanent employment contract.

• Opportunity to work from home.

• Weekends off.

• First-shift work schedule.

• Comprehensive training and support from the very first day.

• Potential to earn monthly bonuses.

• Access to benefits at recreational facilities.

• Participate in a variety of company events, training sessions, and workshops aimed at fostering your personal and professional growth.