Technical Services Controls Technician

This is a fully remote position, open to applicants in Portugal.

📋 Description

• Deliver technical assistance for software configuration, updates, and troubleshooting associated with ThermalWorks control systems.

• Establish connections and oversee critical system operations that necessitate remote support from the U.S.; gradually take on more responsibilities in monitoring activities.

• Act as a technical intermediary between the U.S.-based automation team and customers, vendors, and project teams throughout Europe.

• Set up, install, commission, test, troubleshoot, and provide support for automated control systems, including PLC/DDC controllers, network switches, Automatic Transfer Switches, compressors, control system accessories, and factory-supplied field devices.

• Aid in startup activities, field service visits, and commissioning efforts for customer installations.

• Help diagnose technical problems and coordinate solutions with internal engineering, automation, and service teams.

• Keep precise technical documentation and communicate project status and service findings to internal stakeholders.

• Report to the Technical Services Controls Lead and collaborate with Spain Project and Service Management to address local priorities.

⛳️ Requirements

• Completed Higher Vocational Training (FP Grado Superior), an Associate degree, or an equivalent technical qualification in Automation, Industrial Electronics, Electrical Systems, Mechatronics, Industrial Maintenance, or a similar technical field.

• 3–5 years of experience in supporting, installing, commissioning, or troubleshooting industrial automation or control systems.

• Proficient in configuring, commissioning, and supporting automated control systems.

• Familiar with networked control environments, including industrial networking and system connectivity.

• Experienced in supporting commissioning and troubleshooting efforts in industrial facilities, commercial buildings, data centers, or comparable environments.

• Skilled in PLC/DDC controllers and building or process control systems.

• Knowledgeable about electrical systems and components, including ATSs, compressors, and related accessories.

• Capable of supporting and collaborating with vendors, subcontractors, and technical teams.

• Understanding of energy systems, HVAC, or building management systems (BMS/PMS).

• Strong grasp of technical documentation, system design, and control processes.

• Ability to work hands-on in both field and technical support settings.

🏝️ Benefits

• Flexible and autonomous work environment.

• Collaboration with seasoned industry professionals.

• Culture of continuous learning.

• Dynamic, entrepreneurial atmosphere.

• Chance to contribute to solutions that benefit people and the planet.