Technical Project Manager

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Take charge of the entire delivery process for intricate enterprise software implementations, from kickoff to go-live and stabilization.

• Oversee scope, timelines, budgets, quality, and client satisfaction.

• Develop and sustain project plans that outline phases, milestones, dependencies, and responsible parties.

• Facilitate business requirements sessions and discovery workshops.

• Document requirements, secure sign-off, and ensure traceability throughout the design, build, and testing phases.

• Coordinate with solution architects, engineers, QA, and client stakeholders.

• Eliminate obstacles, resolve conflicts, and clarify roles and deadlines.

• Act as the primary point of contact for clients.

• Lead status meetings, provide updates to the steering committee, and handle escalations.

• Manage scope creep, identify risks and issues, and develop mitigation plans and change control processes.

• Comprehend architecture, integrations, and configuration choices.

• Challenge estimates and engage credibly with engineers and technical stakeholders.

• Generate status reports and executive updates.

• Incorporate lessons learned into the delivery methodology.

• Ensure smooth transitions to support and account teams.

⛳️ Requirements

• Minimum of 5 years of experience managing technical or software implementation projects.

• Ideally experienced in enterprise SaaS, professional services, or a client-facing delivery setting.

• Proven track record of delivering complex projects involving multiple stakeholders on time and within budget, serving as the primary delivery owner for enterprise clients.

• Ability to interpret a solution design and understand integrations and data flows.

• Capable of engaging in technical discussions without being an engineer.

• Demonstrated ability to conduct requirements and discovery sessions.

• Skilled in translating requirements into clear, documented business specifications.

• Strong grasp of project management principles, including planning, estimation, dependency management, risk and issue tracking, and change control.

• Exceptional communication skills, comfortable presenting to senior and executive audiences.

• Adept at managing scope, timelines, and challenging conversations.

• Previous technical experience, familiarity with configurable enterprise platforms or workflow/automation software, knowledge of agile and traditional delivery methods, experience in regulated or risk-sensitive fields, relevant certifications, and exposure to AI-assisted or modern delivery tools are preferred.

🏝️ Benefits

• 49 days of paid time off.

• Comprehensive benefits package.

• Retirement and wellness plans.

• Support for professional development.

• Bonus for remote workspace setup.

• Performance bonuses.

• Equity participation.

• Annual company retreats in exciting global locations.

• Remote-first work environment.

• Flexibility to work from a location of choice.

• Access to three office locations for in-person collaboration: London, San Francisco, and Jaipur.