Technical Program Manager II

This is a fully remote position, open to applicants in Mexico, +3 more countries.

📋 Description

• Oversee Product and Technology projects from ideation to implementation

• Act as a liaison between Product, Engineering, Information Security, Legal, and teams operating across different time zones

• Propel the complete delivery of new initiatives and programs

• Ensure all tasks are documented in Jira in line with Product & Technology standards

• Monitor and convey the progress of initiatives against set milestones to stakeholders and leadership

• Manage dependencies, schedule releases, and resolve any impediments

• Recognize and alleviate program risks, eliminate obstacles, promote progress, and escalate issues to leadership as necessary

• Oversee intricate, cross-functional programs and direct the planning and execution of impactful initiatives

• Develop and sustain team roadmaps in collaboration with Engineering and Product leaders

• Manage team workload and assess the effects of changes in priorities

• Guide Agile/Scrum teams as a coach or scrum master and facilitate Agile ceremonies

• Construct, lead, and manage release strategies across diverse initiatives

• Formulate project timelines, establish milestones, and create project plans and playbooks

• Advocate for operational and process improvements

• Foster and enhance processes that align Product & Technology with business objectives

⛳️ Requirements

• 2–5 years of experience in program management within software development delivery teams

• Knowledge of software development methodologies and Agile SDLC

• Capability to develop release plans for various cross-functional team launches

• Proficiency in identifying and monitoring dependencies across teams

• Skill in formulating release plans with minimal data and assumptions

• Competence in assessing progress towards milestones and launch timelines

• Ability to discern trade-offs and facilitate timely decision-making

• Expertise in creating processes and executing process enhancements while fulfilling program obligations

• Extensive knowledge of product and technology domains

• Understanding of system integration throughout the product ecosystem

• Ability to navigate competing product and technical priorities while identifying risks and solutions

• Capacity to collaborate and coordinate with multiple team members

• Strong interpersonal and relationship-building abilities

• Adaptability to swiftly changing business needs and functioning in an agile environment

• Clear verbal and written communication skills, including the ability to convey technical information to non-technical audiences

• Strong analytical and critical reasoning abilities

• Capability to lead several large cross-functional programs and launches

• Ability to provide strategic guidance and influence teams to adhere to recommendations

• Bachelor's degree or relevant, recent, and equivalent professional experience

• Strong experience in Jira administration and tooling is advantageous

• Experience collaborating across multiple time zones is preferred

🏝️ Benefits

• Unlimited PTO

• Medical benefit contributions in accordance with local laws and type of employment agreement