Technical Program Manager, Growth

This is a fully remote position, open to applicants in United States.

📋 Description

• Take charge of the growth roadmap, translating marketing, paid media, and product requests into well-defined tickets with designated owners and deadlines.

• Keep the roadmap, operational guides, and data-flow documentation up to date.

• Streamline repetitive tasks using scripts or AI technologies.

• Oversee testing and quality assurance in collaboration with MarTech and growth engineers.

• Develop test plans, review staging environments and test devices prior to launch, and verify modifications post-launch.

• Manage destinations for the customer data platform, audience synchronizations, reverse ETL, and server-side events related to paid media.

• Keep an eye on dropped events, low match rates, and schema drift, adjusting simple scripts as necessary.

• Cultivate relationships with mobile measurement partners.

• Troubleshoot attribution challenges, maintain integrations with SDKs and ad networks, and handle support escalations, renewals, and roadmap inquiries.

• Ensure consistent tracking specifications across the application, website, customer data platform, and web analytics.

• Examine discrepancies among various data sources.

• Manage SDK upgrades, attribution migrations, and onboarding of new vendors, ensuring evaluations and cutover plans include rollback strategies.

• Assist in paid acquisition efforts across search, social media, app-install networks, app-store search advertisements, and affiliates.

• Handle click-ID management, exclusion lists, and testing configurations.

• Involve Privacy and Legal teams early regarding consent, data-sharing limitations, and data subject requests.

⛳️ Requirements

• Over 8 years of experience in technical program management, focusing on growth, performance marketing, martech, or data teams.

• Practical knowledge of a customer data platform integrated with multiple ad platforms.

• Experience in mapping and filtering events while synchronizing audiences with applied consent rules.

• Proficiency with mobile measurement partners and attribution methods, including click IDs, ATT, SKAdNetwork, and distinctions between view-through and click-through as well as platform-reported versus first-party conversions.

• Expertise in diagnosing attribution discrepancies and collaborating directly with vendors.

• Experience in testing and conducting quality assurance with engineers during tracking or integration launches.

• Familiarity with test plans, staging reviews, debugging tools, test devices, and regression checks following SDK or release updates.

• Capability to write SQL and extract independent data.

• Proven track record of managing programs across engineering, design, data, and marketing.

• Ability to provide clear specifications, status reports, and written decision documentation.

• Strong judgment on prioritizing tasks and the ability to confidently say no.

• Comfort with ambiguity and the capacity to work asynchronously in a remote-first environment.

• Experience in a consumer fintech or similarly regulated industry is a plus.

• Familiarity with reverse ETL processes for paid media is preferred.

• Ability to read and write basic JavaScript or Liquid scripts is advantageous.

• Experience with cloud data warehouses is preferred.

• Solid understanding of consent regulations, including CCPA and similar state laws, GLBA, and customer-data sharing limitations is a plus.

🏝️ Benefits

• Stock options/equity

• Health benefits from Day 1

• 401(k) plan with company match

• Remote-friendly (US)

• Flexible time off (FTO)

• Opportunities for growth

• High-growth, mission-driven, inclusive culture where your work has a significant impact