Technical Program Manager

This is a fully remote position, open to applicants in United States, +1 more country.

📋 Description

• Manage aligned program teams to effectively achieve successful customer implementations on schedule and with high quality.

• Create, maintain, and utilize project plans to relay program status, challenges, and risks to stakeholders.

• Establish and monitor essential metrics, quality indicators, and performance metrics.

• Facilitate cross-functional execution of program deliverables.

• Collaborate with cross-functional teams throughout the technical analysis, design, development, testing, implementation, and post-implementation stages.

• Promote internal and external process enhancements across various teams and functions, including minimizing manual tasks through automation.

• Proactively recognize and relay product enhancements to product engineering leaders and stakeholders.

⛳️ Requirements

• Bachelor’s degree in Computer Science or a related technical field, or equivalent experience.

• Over 6 years of experience in technical product or program management.

• Proven experience in managing SaaS implementation or delivery.

• In-depth knowledge and experience in understanding user needs, gathering requirements, and defining project scope.

• Outstanding project management capabilities while leading SaaS implementation initiatives for B2B clients.

• Experience working independently across multiple teams.

• Proven critical thinking and thought leadership skills.

• Strong communication skills with a history of defining processes successfully.

• Experience in organizational coordination and building work relationships across multidisciplinary teams and various partners.

• Strong analytical and problem-solving skills in handling complex systems and processes.

🏝️ Benefits

• Stock options.

• Comprehensive benefits package.

• Additional perks.

• Reasonable accommodations for individuals with disabilities.

• Commitment to equal-opportunity employment and diversity.