Technical Product Manager, Designer

This is a fully remote position, open to applicants in Florida.

📋 Description

• Take full ownership of the end-to-end user experience related to establishing insurance requirements, reviewing certificates, addressing deficiencies, and managing the vendor upload portal.

• Conduct customer interviews, usability testing, and reviews of product usage.

• Develop user flows, wireframes, interactive prototypes, and refined developer-ready user interfaces using Figma.

• Create and maintain TrustLayer’s design system, encompassing components, patterns, and guidelines.

• Design intuitive experiences for AI-assisted certificate review functionalities.

• Implement accessibility and plain-language principles in design work.

• Collaborate with engineers to review builds and ensure that delivered products align with design intentions.

• Manage product-area roadmaps and draft specifications that include user stories, acceptance criteria, and edge cases.

• Collaborate with engineering leadership on scope, sequencing, technical trade-offs, API, and data model decisions.

• Work alongside Customer Success and Sales teams to identify issues and validate solutions.

• Establish release success metrics and evaluate outcomes using SQL and analytics tools.

• Coordinate product launches with release notes, demonstrations, and training for customer-facing teams.

⛳️ Requirements

• A portfolio that showcases B2B or SaaS product design work, illustrating the process from problem identification to final delivery.

• Over 5 years of accumulated experience in product design and product management.

• At least 3 years of experience in designing intricate web applications.

• Proficient in Figma, with expertise in components, auto layout, and interactive prototyping.

• Experience in planning and conducting user research and usability tests.

• Strong foundational skills in interaction and visual design, including information hierarchy, data-intensive tables and forms, and responsive design.

• Working technical knowledge of REST APIs, relational data models, and front-end component development.

• Proficient in writing basic SQL.

• Ability to produce clear and concise writing for specifications, design rationale, and updates.

• Experience collaborating with engineers on a distributed team throughout the project lifecycle, from scoping to release.

• Preferred experience in building or scaling a design system.

• Front-end development skills in HTML, CSS, and React are preferred.

• Preferred experience in designing AI/LLM-powered features, document processing, or data review workflows.

• A background in insurtech, risk management, compliance, construction technology, or proptech is preferred.

• Familiarity with Jira, Salesforce, and product analytics tools is preferred.

🏝️ Benefits

• Remote work flexibility.

• Join a rapidly expanding SaaS company.

• Opportunity to influence customer experience and product design.