Technical Product Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership and steer roadmap priorities for designated areas within Opala’s interoperability and data platform.

• Convert company strategy, regulatory obligations, market prospects, and customer requirements into explicit product priorities.

• Contribute to Opala’s overarching product vision regarding interoperability, longitudinal health data, and real-time data exchange.

• Assess competing opportunities and make trade-offs based on customer value, strategic fit, scalability, effort, and business impact.

• Break down complex issues into product requirements, user stories, workflows, and acceptance criteria.

• Collaborate with Engineering throughout the phases of discovery, design, development, and release.

• Manage and prioritize the product backlog for the assigned product areas.

• Engage in sprint planning, backlog refinement, product demonstrations, and release planning.

• Make product decisions and clarify ambiguities during the development process.

• Ensure that products are scalable, reliable, secure, and in compliance with healthcare data and interoperability standards.

• Interact directly with customers to gain insights into workflows, pain points, data requirements, and desired outcomes.

• Collaborate with Customer Success and Implementation teams to translate customer needs into scalable product features.

• Differentiate between customer-specific requirements and broader market needs, as well as reusable product opportunities.

• Participate in customer meetings, product demos, discovery sessions, and solution design discussions.

• Collect customer and market feedback to guide product priorities and roadmap strategies.

• Develop a thorough understanding of the healthcare interoperability landscape and emerging customer demands.

• Stay informed about CMS interoperability regulations and pertinent standards, including HL7 FHIR and Da Vinci Implementation Guides.

• Transform regulatory requirements into actionable product capabilities and priorities.

• Collaborate with subject matter experts to foresee regulatory and industry shifts.

• Act as a product partner across Engineering, Customer Success, Implementation, Sales, and company leadership.

• Facilitate alignment around product priorities, requirements, decisions, dependencies, and trade-offs.

• Communicate product direction and release plans to both technical and non-technical stakeholders.

• Assist in the creation of product documentation, release communications, enablement, and internal training.

⛳️ Requirements

• 3–7 years of experience in product management, ideally within healthcare or health technology.

• Experience with technical products such as APIs, data platforms, SaaS solutions, or intricate enterprise software.

• Proficiency in translating complex customer, business, and technical challenges into clear product requirements and solutions.

• Proven experience collaborating closely with software engineering teams through the product development lifecycle.

• Strong analytical, organizational, and problem-solving capabilities.

• Exceptional written and verbal communication skills.

• Experience working directly with customers and cross-functional teams.

• Ability to prioritize competing demands and make well-informed decisions with limited information.

• Comfortable taking ownership and thriving in a fast-paced, dynamic environment.

• Familiarity with healthcare data, including claims, clinical, eligibility, ADT, provider, or member data.

• Knowledge of healthcare interoperability standards and technologies such as HL7, FHIR, CDA, and APIs.

• Experience with CMS interoperability requirements and related healthcare regulations.

• Familiarity with Da Vinci Implementation Guides or other industry interoperability initiatives.

• Background in data platforms, analytics, population health, or AI-enabled products.

• Experience in a startup, growth-stage company, or similarly fast-paced environment.

• Must have authorization to work indefinitely in the US on a full-time basis for any employer.

🏝️ Benefits

• Medical, dental, vision, life, and AD&D insurance.

• Employee assistance program (EAP).

• Short-term and long-term disability coverage.

• 16 days of PTO.

• 8 paid holidays.

• Fully paid holiday closure.

• Parental and family medical leave.

• 401(k) plan.

• Stock options.

• Annual bonuses.

• Salary increases based on performance.