Technical Implementation Specialist

This is a fully remote position, open to applicants in Ukraine.

📋 Description

• Coordinate and prioritize tasks related to projects.

• Maintain comprehensive project plans.

• Communicate project statuses to clients throughout the customer onboarding process.

• Quickly learn and demonstrate the brightfin web portal to clients.

• Offer assistance in program configuration and document technical requirements.

• Engage in discovery calls to gather and evaluate detailed technical requirements alongside the Technical Implementation Manager.

• Examine requirements to ensure they align with customer requests.

• Configure brightfin applications as necessary.

• Create test plans and develop test scripts.

• Execute testing prior to client User Acceptance Testing (UAT).

• Collaborate with Professional Service and Product teams regarding program solution requirements.

• Conduct internal solution acceptance testing.

• Work together with Technical Implementation Leads to adjust process design through business and systems analysis.

• Collaborate closely with developers to implement requirements, verify them during Quality Assurance (QA), and deliver to clients.

⛳️ Requirements

• A Bachelor's Degree in a relevant field of study (Technical) or equivalent practical experience.

• Experience as a QA/Technical Business Analyst (TBA) is essential.

• Familiarity with Software Development Life Cycle (SDLC) models and Agile methodologies is highly regarded.

• Experience with ServiceNow is advantageous.

• Strong analytical and problem-solving abilities.

• Proficient in Excel with the ability to manipulate data effectively.

• A team player who is motivated to tackle complex challenges.

• Maintains a positive attitude and professional demeanor in all interactions.

• Dedicated to ongoing learning and professional growth.

• Excellent written and verbal communication skills.

• Capable of swiftly adapting to changes in a dynamic work environment.

• Working hours: Monday–Friday, 11:00 AM–8:00 PM Kyiv Time.

• Ukraine Private Entrepreneur status is required.

🏝️ Benefits

• Medical insurance available after successful completion of the probationary period.

• Equipment provided to ensure a comfortable work-from-home setup.

• Full administration support for your FOP, handling all administrative tasks related to your business entity.

• Unlimited paid time off, coordinated with your team; we trust you to manage your time responsibly.

• Annual salary reviews based on performance evaluation results.

• Parental leave offered.

• Comfortable remote working environment.