Technical Eligibility Analyst

This is a fully remote position, open to applicants in United States.

📋 Description

• Evaluate technical eligibility aspects related to Luminare Health's healthcare operations.

• Collaborate with employees/members, providers, clients, and colleagues to address eligibility concerns.

• Execute precise data entry utilizing proprietary systems as well as MS Excel and Word.

• Follow oral, written, or diagrammatic instructions effectively.

• Detect and resolve issues in various scenarios.

• Adjust to process enhancements and new system platforms.

• Operate efficiently with minimal supervision in a customer service and production-oriented setting.

⛳️ Requirements

• High School diploma or GED equivalent is required.

• A minimum of three years of experience in eligibility is required.

• Capability to thrive in a fast-paced, customer service, and production-focused environment.

• Outstanding data entry abilities with meticulous attention to detail.

• Strong verbal and written communication skills are essential.

• Proficient in working collaboratively with employees/members, providers, clients, and various levels of co-workers, including Client Management staff.

• Skilled in applying common sense to follow instructions provided in oral, written, or diagrammatic format.

• Flexibility and openness to ongoing process improvements are necessary.

• Self-motivated individual who can work effectively with minimal oversight.

• Strong leadership, organizational, and interpersonal skills.

• Proven critical thinking abilities.

• Competence in effectively managing problems in different situations and achieving resolutions.

• Ability to learn new or proprietary systems, adapt to diverse system platforms, and proficiently use MS Excel and Word.

• Bachelor's degree is preferred.

• Previous leadership experience is preferred.

🏝️ Benefits

• Health and wellness benefits.

• 401(k) savings plan.

• Pension plan.

• Paid time off.

• Paid parental leave.

• Disability insurance.

• Supplemental life insurance.

• Employee assistance program.

• Paid holidays.

• Tuition reimbursement.

• Other incentives.

• Annual incentive bonus plan.