Epic Analyst

This is a fully remote position, open to applicants in United States.

📋 Description

• Serve as the main contact for all Epic Aura application requirements

• Collaborate with engineering, commercial, operational, and Epic specialist teams to address and resolve Epic integration challenges

• Direct workflow design, oversee system build and testing, and evaluate technical issues related to Epic software

• Partner with Epic representatives, GeneDx colleagues, and clients to fulfill project objectives and timelines

• Create and uphold documentation for Epic implementation processes

• Facilitate the seamless integration of Epic Aura projects with new customers on a quarterly basis

• Deliver efficient and effective troubleshooting support for clients using live Epic integrations

• Enhance Epic Aura in alignment with broader initiatives at GeneDx

⛳️ Requirements

• Minimum of 2 years of experience with Epic applications

• Comprehensive understanding of healthcare provider workflows and the software and personnel that support them

• Knowledge of healthcare data models and standards, including HL7 and FHIR

• Highly organized with proven experience in technical builds

• Excellent written and verbal communication abilities

• Strong motivation to comprehend and address customer needs

• Capacity to learn rapidly, think innovatively, and adapt to changing conditions under pressure to meet deadlines

• Experience in genomics labs is advantageous

• Active Epic certification is mandatory, such as Ambulatory, Care Everywhere, or Beaker

🏝️ Benefits

• Competitive salary and benefits that align with local market standards and legal requirements in each country where GeneDx operates

• Opportunity to work remotely from a home office or another suitable location

• Standard office equipment provided, including computer, phone, and video conferencing tools

• Reasonable accommodations available for individuals with disabilities