Technical Content Support Specialist

This is a fully remote position, open to applicants in Kazakhstan, +3 more countries.

📋 Description

• Become part of a team of content editors focused on hotel information and pricing.

• Customize and configure details related to hotels and their rates.

• Ensure that guests encounter clear and current offers on the platform.

• Swiftly identify and address technical issues that arise during the booking process.

• Oversee the quality and precision of rate displays for users of the platform.

• Utilize the CRM system and internal administrative panels to input and revise information.

• Meet the established Key Performance Indicators (KPIs).

⛳️ Requirements

• Capability to seamlessly switch between tasks and manage multiple assignments simultaneously.

• Exceptional spelling and punctuation skills.

• Proficient in computer usage.

• Comfortable and confident with PC operations.

• Familiarity with Google Docs.

• Strong attention to detail.

• Ability to persevere through challenges.

• High degree of self-organization.

• Proficiency in the English language at an Upper Intermediate level or above.

🏝️ Benefits

• Work remotely.

• Flexible shift schedule of 2/2, with adaptable working hours if necessary.

• Join an ambitious and supportive team.

• Participate in internal training and adaptation programs.

• Develop soft skills and leadership capabilities.

• Receive partial reimbursement for attending external training and conferences.

• Access to a corporate English school offering both group and individual lessons.

• Engage in speaking clubs with colleagues from around the globe.

• Enjoy corporate rates on hotels and travel services.

• Benefit from MyTime Day Off, an additional non-working day without loss of pay.

• Receive a monthly performance-based bonus.