Technical Business Analyst, AI

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as the main point of contact for clients from project initiation to delivery, facilitating kickoff sessions, status updates, demonstrations, and executive briefings.

• Take ownership of comprehensive delivery plans, encompassing milestones, dependencies, risks, and deliverables across AI, data, and application workstreams.

• Assess delivery health, identify potential risks and bottlenecks, escalate issues as necessary, and implement corrective measures.

• Address client concerns, escalations, scope modifications, and changing requirements.

• Collaborate with cross-functional teams in engineering, data, QA, and cloud services.

• Convert solution architecture, integrations, and implementation trade-offs into business-focused insights.

• Lead business analysis for reporting and analytics requirements, transforming business inquiries into KPIs, metric definitions, and functional specifications.

• Execute reporting in Looker, which includes data modeling, LookML development, as well as dashboard and Explore design.

• Work alongside data engineers to verify source data, define the semantic layer, and ensure the accuracy, consistency, and performance of reports.

• Leverage AI in reporting and analytics, including conversational analytics, natural-language querying, and AI-generated insights.

• Oversee user acceptance testing for reports and dashboards.

• Create documentation for data definitions, business rules, report specifications, and user manuals.

⛳️ Requirements

• A minimum of 5 years of experience in delivering technology projects in a client-facing or consulting role.

• At least 3 years of experience as a technical business analyst or in a practical BI/reporting capacity, which includes requirements gathering, data modeling, and dashboard creation.

• Demonstrated success in managing delivery outcomes, timelines, and client relationships, along with overseeing complex, multi-stakeholder initiatives with competing priorities.

• Familiarity with cloud data warehouses and semantic layers.

• Strong SQL proficiency.

• A solid understanding of contemporary software delivery methodologies, including Agile, cloud-native architectures, APIs, CI/CD, and data platforms.

• Skilled in using Microsoft Office Suite, Jira, Confluence, and Lucidchart.

• Exceptional verbal and written communication abilities, particularly in translating technical details into business value.

• Strong analytical, problem-solving, organizational, time management, leadership, and client relationship management skills.

• Capability to prioritize tasks and manage competing priorities across multi-stakeholder projects.

• Ability to perform well in a fast-paced and high-pressure environment.

• Must be able to sit for extended periods and occasionally lift up to 15 pounds.

🏝️ Benefits

• Comprehensive health benefits package.

• Opportunities for professional development and growth.

• Flexible work schedules and remote work options.

• Collaborative and inclusive work environment.