Technical Assistance Manager – Western region

This is a fully remote position, open to applicants in Montana.

📋 Description

• Oversee a team of Technical Assistance Specialists and Content Specialists.

• Offer ongoing professional development, including on-site and in-program support.

• Utilize data to enhance both individual and team performance.

• Create and manage specialists who provide tailored support to child care providers.

• Foster a strong team capable of delivering exceptional support and collaborating throughout the project.

• Work alongside the Project Director and Deputy Director to recruit, hire, and onboard specialists.

• Establish protocols and procedures to ensure consistent and reliable technical assistance practices.

• Engage in assigned meetings, events, and training sessions.

• Supervise departmental staff, which includes hiring, training, scheduling, evaluating, and ensuring the timely and accurate completion of tasks.

• Inform direct reports about departmental and company policies and procedures.

• Hold regular meetings with assigned staff to address issues, manage projects, monitor goals, and review work processes.

• Represent the team or department in meetings, events, and training sessions.

⛳️ Requirements

• Bachelor’s degree in Early Childhood Development or a related field is preferred; other combinations of education and relevant experience may also be taken into account.

• Minimum of 5 years of experience in child care is required.

• Experience in Montana is strongly preferred.

• At least 3 years of center-based leadership experience and/or 2 years of technical assistance experience is required.

• Proven experience in teaching or providing technical assistance within an ECE classroom/program setting is necessary.

• Familiarity with a variety of ECE program types, including both family and group child care settings.

• Experience in developing, implementing, and/or participating in Licensing Support plans or Quality Improvement Action Plans.

• Level 6 or higher in the Montana Career Path, PPS III, and completion of all mandated state trainings and certifications.

• Physical examination and background checks are mandatory.

• Willingness to travel locally or long-distance up to 25% of the time for work-related meetings and events.

• A valid driver’s license and reliable transportation are necessary.

• Residency in Montana is required.

🏝️ Benefits

• A significant mission that brings about real change in the lives of children and families.

• A cooperative, inclusive team that prioritizes your personal growth and well-being.

• Medical, Dental, and Vision Insurance with a variety of plan options.

• Health Savings Account (HSA) with company contributions of up to $400 for individuals and $800 for families annually.

• Flexible Spending Accounts (FSA) for health and dependent care expenses.

• 401(k) Retirement Plan with a company match of up to 3%.

• Short-Term and Long-Term Disability coverage, along with Basic Life Insurance.

• Up to $500 per year available for Professional Development Reimbursements.

• Employee Assistance Program (EAP) offering counseling and mental wellness support.

• Wellness Programs, including virtual fitness, nutrition, and mindfulness classes.

• Pet Insurance available.

• Legal Assistance offered.

• ID Theft Protection provided.

• Employee Discount Perks available.