Senior Manager, Technology Business Management

This is a fully remote position, open to applicants in Tennessee.

📋 Description

• Oversee IT contributions to annual operating and capital planning, monthly forecasts, variance analysis, accrual support, and executive reporting.

• Ensure transparency regarding planned, committed, and actual technology expenditure categorized by type, vendor, initiative, and center.

• Create ROI, TCO, business case, staffing, and cost-optimization models.

• Develop IT financial dashboards and establish a regular operating review schedule.

• Manage the IT contract inventory, renewal calendar, oversight processes, and strategic roadmap.

• Facilitate technology requirements, input from business owners, intake readiness, evaluation criteria, licensing analysis, and renewal decisions.

• Assist in Supply Chain sourcing and commercial negotiations, as well as legal review and approval of contract terms.

• Examine SaaS agreements, service levels, statements of work, pricing, licensing models, termination clauses, and renewal safeguards.

• Identify risks related to auto-renewals, financial exposure, performance issues, and opportunities for consolidation.

• Implement IT vendor segmentation, governance, scorecards, and business review processes.

• Monitor service performance, technology risks, and operational and commercial commitments.

• Supply technology demand and performance data along with rationalization recommendations for sourcing and purchasing leverage.

• Coordinate third-party due diligence and risk assessments with Cybersecurity, Compliance, Supply Chain, and Legal departments.

• Evaluate software utilization, overlapping applications, subscriptions, cloud services, and managed services.

• Measure and track potential cost savings and cost avoidance opportunities.

• Support an approved technology marketplace and maintain an application portfolio.

• Establish technology cost benchmarks and recommend allocation strategies in collaboration with Finance.

• Facilitate IT portfolio investment decisions, demand governance, and financial prioritization.

• Generate technology cost estimates and identify factors for acquisitions and new centers.

• Create scalable IT controls and automation solutions.

• Provide counsel to the CIO and business leaders regarding technology-related financial and commercial risks, commitments, and opportunities.

⛳️ Requirements

• Proven hands-on experience in enterprise IT budgeting and forecasting.

• Demonstrated hands-on experience in technology contract and vendor management.

• Familiarity with complex SaaS, licensing, cloud, infrastructure, consulting, or managed-service agreements.

• Strong financial modeling capabilities.

• Excellent commercial analysis skills.

• Exceptional executive communication and cross-functional collaboration abilities.

• Capability to assist in negotiations led by Supply Chain and contract reviews conducted by Legal.

• Advanced proficiency in analysis and financial reporting.

• Bachelor’s degree in finance, Accounting, Business, IT, Supply Chain, or a related field, or equivalent experience.

• A minimum of seven years of progressive experience in IT finance, technology contracting, and vendor management.

• Preferred: Experience in healthcare or multi-site enterprises, including acquisitions and integrations.

• Preferred: Background in Technology Business Management, IT cost allocation, procurement, or contract lifecycle management.

🏝️ Benefits

• Paid Time Off

• 9 observed holidays

• Paid family leave

• Medical insurance

• Dental insurance

• Vision insurance

• Life insurance

• Disability insurance

• Healthcare FSA

• Dependent Care FSA

• Limited Healthcare FSA

• Transportation and Parking FSAs

• Health Savings Account (HSA)

• Matching 401(k) plan

• Training and professional growth opportunities

• Recognition opportunities