Technical Account Manager – Product Delivery, PAR Retail

This is a fully remote position, open to applicants in Pennsylvania.

📋 Description

• Serve as the Scrum Product Owner for a team focused on developing and maintaining a digital platform, including mobile applications.

• Create requirements and oversee the backlog while representing both the client and the internal-team roadmap.

• Collaborate effectively with engineering, UX/design, QA, DevOps, product managers, clients, and internal stakeholders.

• Oversee the definition, design, and implementation of new product features.

• Assist in the upkeep of existing production applications.

• Specify product technical requirements and formulate delivery plans, encompassing resource breakdowns and release burndowns.

• Take ownership of project outcomes, timelines, and deliverables.

• Manage the roadmap, backlog, sprint planning, daily standups, sprint demos, and retrospectives.

• Oversee product documentation and requirements using Confluence and Jira, including acceptance criteria.

• Prepare teams for status presentations, review meetings, and User Acceptance Testing (UAT) sessions.

• Draft written communications and present information to both clients and internal stakeholders.

• Provide updates and reports regarding project status.

⛳️ Requirements

• Minimum of 4 years of experience in project/account management or as a product owner, particularly with iOS/Android mobile applications.

• Proven track record of managing and collaborating with clients.

• Familiarity with agile development methodologies, including Scrum and Kanban.

• Exceptional presentation and interpersonal communication abilities.

• Strong skills in negotiation, organization, and facilitation.

• Detail-oriented self-starter capable of maintaining focus and pursuing solutions independently.

• Ability to thrive under pressure, meet deadlines, and manage multiple projects concurrently.

• Enthusiasm for digital products and mobile technologies.

🏝️ Benefits

• Additional compensation may include bonuses, commissions, and/or equity, where applicable.

• Commitment to equal employment opportunities.

• Reasonable accommodations available for individuals with disabilities.