Senior Technical Account Manager, Life Sciences

This is a fully remote position, open to applicants in New Jersey, +3 more states.

📋 Description

• Utilize extensive technical knowledge and expertise in the pharmaceutical and life sciences sectors to drive revenue growth.

• Assist in sales initiatives and establish SAS as a unique analytics partner for Pfizer and Johnson & Johnson.

• Develop account strategies and facilitate customer interactions.

• Serve as a trusted advisor to business, technical, and executive stakeholders.

• Oversee technical strategy, manage key executive technical relationships, and position solutions within assigned premier pharmaceutical accounts.

• Broaden account engagement and enhance executive partnerships.

• Direct solution strategy and manage SAS resources effectively.

• Propel revenue growth by ensuring the successful implementation of account objectives and customer results.

• Collaborate with account leadership to formulate and execute strategic plans.

• Recognize business priorities, emerging opportunities, and customer requirements to foster the adoption of SAS solutions.

• Assist in developing pipelines, advancing opportunities, crafting proposals, and responding to RFPs.

• Lead customer discovery sessions, workshops, demonstrations, presentations, and solution envisioning activities.

• Convert business challenges into analytics solutions that deliver measurable outcomes.

• Create account strategies, enablement resources, use cases, and value propositions.

• Coordinate efforts among sales, technical, consulting, customer success, marketing, and product teams.

• Manage account plans, risks, dependencies, action items, and stakeholder engagement.

⛳️ Requirements

• Bachelor’s degree ideally in Business, Marketing, Computer Science, MIS, Engineering, or a related discipline.

• At least 8 years of experience in Life Sciences/pharmaceutical consulting, sales support, or similar roles.

• Demonstrated ability to generate incremental revenue and navigate complex sales cycles.

• In-depth understanding of life sciences/pharmaceutical trends, disruptive factors, and analytics-driven solutions.

• Experience working collaboratively with partners, system integrators, and cross-functional teams.

• Capability to convey complex technical and analytical concepts in business language.

• Background in contributing to proposals, RFPs, and customer-facing documentation.

• Strong relationship-building abilities with stakeholders at all levels.

• An equivalent combination of relevant education, training, and experience may be considered in lieu of the above qualifications.

• Proficient in addressing complex issues that require detailed analysis and evaluation of multiple variables.

• Excellent problem-solving skills with a capacity for applying professional judgment and creative thinking.

• Ability to spearhead initiatives, determine methodologies, and coordinate team activities.

• Experience networking with key contacts beyond one’s immediate area of expertise.

• Ability to articulate business value and align solutions with client needs.

• Legally permitted to work in the United States.

• Must not require current or future sponsorship for employment visa status.

• Travel requirements: 25-50%.

🏝️ Benefits

• Comprehensive medical, prescription, dental, and vision plans.

• PPO medical plan featuring a low annual deductible and copays.

• HDHP coupled with a health savings account, including contributions from SAS.

• Complimentary onsite health care center for employees and family members enrolled in the PPO plan.

• Onsite pharmacy; prescriptions shipped at no extra cost for employees not located near HQ.

• Industry-leading 401k plan.

• Tuition Assistance Program.

• Various programs and resources aimed at supporting employee development.

• Generous vacation policy.

• A range of paid holidays.

• U.S. Winter Wellness Break occurring between December 25 and January 1.

• Volunteer Time Off.

• Parental leave.

• Unlimited paid sick days.

• Generous childcare benefits available to all full-time employees.

• Flexible work arrangements: either at Cary, NC Headquarters or US Remote.