Technical Account Manager, Azure

This is a fully remote position, open to applicants in United States, +1 more country.

📋 Description

• Take charge of the post-sales technical relationship as the primary advisor for each customer, concentrating on Microsoft Azure environments.

• Build trustworthy relationships with both technical and business stakeholders, gaining a deep understanding of each customer's cloud architecture, financial goals, and operational priorities.

• Oversee Azure commitment coverage and utilization, providing proactive optimization recommendations to enhance savings and reduce commitment risks.

• Counsel customers on their Azure commitment strategies and sizing, FinOps maturity, and cloud governance practices.

• Convert cloud consumption data into insightful business analysis for executive leadership.

• Facilitate Quarterly Business Reviews, showcasing utilization trends, achieved savings, and optimization prospects to finance, engineering, and infrastructure teams.

• Collaborate with Account Executives to uncover expansion opportunities and additional insured commitments as customer environments evolve.

• Work alongside Product, Engineering, and Support teams to address customer challenges and relay feedback for future product roadmap considerations.

⛳️ Requirements

• A minimum of 4 years' experience in Technical Account Management, Customer Success, Solutions Architecture, Cloud Consulting, or a related customer-facing technical position.

• Practical experience with Microsoft Azure.

• Relevant Azure certifications.

• Strong knowledge of cloud infrastructure and cloud economics.

• Understanding of FinOps principles and strategies for cloud cost optimization.

• Experience with cloud commitment programs, such as Azure Reservations, Savings Plans, or MACC.

• Proven ability to present to executive stakeholders.

• Capability to translate technical concepts into business outcomes.

• Exceptional written and verbal communication skills.

• Bachelor's degree required.

🏝️ Benefits

• Competitive salary and equity package.

• Comprehensive medical, dental, and vision coverage.

• 401(k) plan.

• Flexible PTO policy.

• Remote-first culture.

• Opportunity to influence and expand a category-defining FinTech platform.