Tech Support Agent – Advanced English Level

This is a fully remote position, open to applicants in Colombia.

📋 Description

• Provide level 1 technical support

• Offer remote assistance and support to clients in the United States

• Assist in the design and implementation of the service

• Participate in training sessions from Monday to Friday for a duration of 2 weeks

⛳️ Requirements

• Technician, technologist, or professional in Systems Engineering, Electronics, or Telecommunications

• Knowledge in equipment management

• 1 year of experience in support, assistance, and implementation roles within Call Centers

• Advanced English level B2+

• Full availability to rotate in 24-hour shifts

• Availability to work 42 hours a week from Monday to Saturday

🏝️ Benefits

• Continuous training and development

• Opportunities for career advancement

• Direct company equipment

• Work-from-home arrangement