Spanish-Speaking Customer Support

This is a fully remote position, open to applicants in Portugal.

📋 Description

• Assist customers with inquiries related to their accounts

• Address billing inquiries

• Troubleshoot technical questions

• Deliver precise information

• Discover effective solutions for customer challenges

⛳️ Requirements

• Full proficiency in Spanish (Castilian)

• English language skills at a B1 level

• Additionally, one of the following: Basque, Catalan & Valencian, or Galician

• Residing in mainland Portugal

• Availability for rotating 24/7 shifts, from Monday to Sunday

• Capability to assist customers with account, billing, and technical inquiries

• Competence in providing accurate information and developing effective solutions

🏝️ Benefits

• Paid training (approximately 2 weeks)

• Health insurance starting from day one

• Meal allowance

• Holiday entitlement

• Christmas bonus

• Accommodation options for eligible candidates

• Fully remote work

• 40-hour work week