Appeals Support Specialist, Medicare, DME

This is a fully remote position, open to applicants in United States.

📋 Description

• Effectively manage and prioritize workload while adjusting tasks as necessary.

• Precisely and confidentially document information and records using OnBase, the shared system, and/or MAS.

• Request documentation from external parties.

• Organize and index documents within OnBase.

• Generate and upload case files in OnBase to ensure accurate reporting.

• Liaise with management regarding enhancements to processes or emerging trends.

• Assist in appeals operations for Medicare and durable medical equipment (DME) cases.

⛳️ Requirements

• High School Diploma or GED is required.

• At least 6 months of relevant work experience.

• Basic skills in computer usage, keyboarding, and data entry.

• Strong attention to detail.

• Capacity to handle multiple tasks and adapt to changing circumstances.

• Familiarity with Microsoft Office applications and Outlook.

• Candidates must reside in and work from an eligible U.S. state upon hiring and throughout their employment.

• Applicants from California, Colorado, Connecticut, the District of Columbia, Hawaii, Illinois, Maryland, Massachusetts, New Jersey, New York, North Dakota, Ohio, Oregon, Rhode Island, Washington State, or Wyoming will not be considered.

• Successful completion of background checks and drug testing is required prior to employment; some positions may necessitate fingerprinting.

🏝️ Benefits

• 401(k) plan with company match.

• Paid Time Off (PTO) that increases with tenure.

• Health, Vision, and Dental insurance options.

• Company-sponsored Life Insurance and optional Voluntary Life Insurance.

• Short Term and Long Term Disability coverage.

• Training will be provided.

• Reasonable accommodations are available for applicants with disabilities.