Talent Acquisition Operations Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee and manage the Applicant Tracking System (ATS) to ensure optimal performance and data accuracy.

• Enhance workflows and establish efficient processes to improve the Talent Acquisition experience for both TA Partners and candidates.

• Define and assist in the implementation of processes and tools that support the complete recruiting system, focusing on automation and scalability.

• Identify and troubleshoot issues related to talent acquisition systems and tools.

• Manage and optimize relationships with talent acquisition vendors while assessing ROI.

• Lead, mentor, and develop the Talent Acquisition Coordinator and Talent Acquisition Sourcer.

• Offer guidance, prioritization, and performance support across recruiting coordination, sourcing, operational workflows, and candidate experience initiatives.

• Collaborate with the TA Director to align team capacity, priorities, and operational support with hiring objectives and business needs.

• Create reports and analyze Talent Acquisition data, trends, success metrics, headcount plans, and strategic decisions.

• Work alongside the TA Director to facilitate headcount release and hiring execution.

• Collaborate with Finance, People Partners, and Strategy & Operations to scale headcount management and provide forecasts for headcount and location planning.

• Partner with TA Partners to ensure an exceptional candidate experience.

• Work together with marketing and HR teams on employer branding initiatives.

• Assist in recruitment campaigns, job postings, and enhancements to the career site.

• Optimize job postings for SEO and alignment with the employer brand.

• Design and conduct training sessions for Talent Acquisition Partners and hiring managers.

• Maintain a comprehensive knowledge base of TA resources, playbooks, and guides.

• Keep the team informed on recruitment trends, compliance updates, and industry best practices.

• Aid in ensuring compliance with employment laws and regulations.

⛳️ Requirements

• Minimum of 8 years of experience in human resources, talent acquisition, or a related discipline.

• Experience in people leadership, including the management, coaching, or development of direct reports.

• Strong knowledge of Talent Acquisition best practices and a commitment to continuous improvement.

• Proficient in Applicant Tracking Systems (ATS) and other HR technologies; experience with Workday is a plus.

• Excellent organizational and time management skills, with the capacity to prioritize and manage multiple tasks simultaneously.

• Strong analytical and problem-solving skills, with attention to detail and accuracy.

• Outstanding written and verbal communication abilities.

• A collaborative mindset and the ability to excel in a fast-paced environment.

• Experience with Talent Acquisition metrics and reporting tools.

• Knowledge of employment laws and compliance regulations.

• Extensive exposure to enterprise workforce planning.

• Experience in implementing technological or operational model changes to enhance efficiency.

• Proactive approach with the ability to navigate through ambiguity and achieve consistent, repeatable outcomes.

• Background in a high-growth SaaS company.

• Must have eligibility to work without sponsorship.

🏝️ Benefits

• Flexibility to work from any location within your country of employment – whether in-office, remote, or hybrid.

• Ongoing investment in your professional development.

• Immediate access to comprehensive health and wellness benefits, including an annual wellness stipend from day one.

• 401k plan with up to a 4% match and immediate vesting.

• Flexible and generous (FTO) time-off policy.

• Employee Stock Purchase Program.