Systems Engineer

This is a fully remote position, open to applicants in Peru.

📋 Description

• Provide support to the sales team on technical issues related to pre-sales, sales discussions, and post-sales activities.

• Assist in the qualification of sales leads from a technical perspective.

• Act as the primary technical resource during sales calls.

• Educate and respond to customer inquiries about features, specifications, functionality, and integration.

• Utilize knowledge of networking applications and solutions.

• Serve as the lead technical contact for the technical issues of designated accounts.

• Collaborate with technical support and engineering teams to address, escalate, and resolve customer technical challenges.

• Identify customers who may require post-sales training.

⛳️ Requirements

• Experience in field sales.

• Background in technical/pre-sales support as a sales or systems engineer.

• Proficiency in administering LAN/WAN/Internet services.

• Familiarity with wireless technologies, including deployment, support, and site assessments.

• Strong understanding of wireless authentication technologies.

• Excellent knowledge of DNS, NFS, SMTP, HTTP, and TCP/IP protocols.

• Expertise in routing, switching, VPN, LAN, WAN, network security, intrusion detection, and anti-virus technologies.

• Comprehensive understanding of RADIUS, PKI, IKE, certificates, L2TP, IPSEC, firewall, 802.1Q, MD5, SSH, SSL, SHA1, DES, and 3DES.

• Experience with encryption and authentication technologies.

• Possession of CCIE and CISSP certifications.

• Strong communication and relationship-building skills at the CxO level.

• Proficiency in both Spanish and English.

🏝️ Benefits

• Reasonable accommodations provided for qualified individuals with disabilities.

• Commitment to equal opportunity employment and diversity.