Systems Administrator – Intermediate, IT Effectiveness, Program/Project Management

This is a fully remote position, open to applicants in Virginia.

📋 Description

• Deliver Information Technology Center Support as an Intermediate Systems Administration professional.

• Execute intermediate-level system administration duties while overseeing project responsibilities.

• Maintain and support daily system operations.

• Ensure adherence to NPS standards.

• Provide coverage for swim lane activities in line with Task 2.5.1 – Program/Project Management functions.

• Support IT service solutions for clients of the Department of the Interior and the National Park Service.

• Offer remote support services.

• Collaborate with engagement teams, firm leadership, clients, Fellows, and partners.

• Contribute to thought leadership initiatives and client engagements.

⛳️ Requirements

• Intermediate-level experience in project management within IT, focusing on systems support.

• Intermediate-level experience in system operations within government settings.

• Intermediate-level experience in systems and project management.

• Intermediate-level experience in IT system maintenance.

• Minimum of 5 years of relevant experience.

• CompTIA Security+ or CISSP certification.

• Certified Information Systems Auditor (CISA).

• Microsoft Certified Systems Engineer (MCSE).

• IT Service Management (ITIL) certification.

• Project Management Professional (PMP) certification.

• Knowledge of best business practices.

• Experience with change management.

• Familiarity with documentation and Standard Operating Procedures (SOPs).

• Expertise in systems administration.

• Proficient in providing Tier 1, 2, and 3 technical support.

• Experience in network infrastructure management.

• Proficient in cybersecurity practices.

• Knowledge of disaster recovery and business continuity strategies.

• Familiar with IT Service Management (ITSM).

• Experience in Operating System (OS) support.

• Knowledge of High Availability Cluster Multiprocessing (HACMP).

• Familiarity with telecommunications and voice/video infrastructure.

• Skilled in performance analysis tools.

• Bachelor’s Degree in IT/Computer Science.

• Advanced certifications in the field.

• Understanding of project management principles.

• Expertise in clustered systems.

• Experience in server maintenance.

• Must fulfill security clearance requirements.

• Proficient in Microsoft Office Suite, including Excel, Access, Outlook, PowerPoint, and Word.

• Proficient with Adobe Acrobat, data analytic tools, and Visio.

• Ability to quickly learn additional tools as needed.

🏝️ Benefits

• Competitive Compensation.

• Group Health Insurance, including Medical, Dental, and Vision coverage.

• Employer contribution of 50% towards employee-only premiums for Health and Vision Plans.

• 401(k) Retirement Savings Plan with options for before-tax contributions and investments.

• Access to a personal financial planner for retirement planning assistance.

• Vacation and Paid Time Off (PTO) benefits.

• 2 weeks of vacation/sick days.

• 10 federal government holidays.

• Pre-Tax Payment Programs.

• Flexible Spending Account (FSA) Plan.

• Purchasing Discounts & Savings Plan through the ProSidian Corporate Perks Benefit Program.

• Employee and Contractor Referral Bonus Program, offering up to $5k for referrals after a new hire completes 90 days of employment.

• Performance incentives.

• Opportunities for professional connections, client interaction, leverageable experience, and thought leadership.

• Flexible Spending Account (pending).