Project Coordinator

This is a fully remote position, open to applicants in United States.

📋 Description

• Assist in smaller-scale projects and designated workstreams within larger programs, focusing on IMAC activities, scheduling, reporting, documentation, work order management, and execution support.

• Aid Project Managers with scheduling, budget oversight, administrative tasks, and coordination efforts.

• Analyze project scope and pricing, develop implementation strategies, and synchronize schedules, work orders, technician assignments, and field pricing in collaboration with Routing, Field Managers, Customer Care, and Dispatch.

• Equip technicians with necessary documentation, project instructions, and available parts.

• Oversee daily execution, address carryover issues, and ensure accurate schedules are maintained until project completion.

• Compile weekly internal and customer status reports, detailing communication and escalation needs.

• Verify technician documentation and project data for precision and adherence to customer requirements.

• Process finalized work orders.

• Evaluate invoices, track project metrics and revenue projections, and resolve issues as they arise.

• Maintain prompt and professional communication with customers and internal stakeholders, addressing inquiries and escalating concerns as necessary.

• Adhere to PMO standards, templates, documentation controls, and escalation procedures.

• Document lessons learned, support process enhancements, and cultivate project management skills through coaching and increasingly complex tasks.

⛳️ Requirements

• High school diploma or equivalent, with two or more years of experience in project coordination, field services, operations, deployment coordination, or a related field.

• Capability to handle multiple priorities, deadlines, dependencies, and meticulous records with minimal supervision.

• Excellent written and verbal communication skills, including a professional on-camera demeanor with customers and internal stakeholders.

• Familiarity with project schedules, status reporting, work order management, risk and issue tracking, data analysis, and project closure processes.

• Demonstrated professional judgment, accountability, resourcefulness, and a consistent commitment to quality and customer obligations.

• Proficiency in Microsoft Outlook, Excel, Word, PowerPoint, Teams, and SharePoint.

• Ability to walk, sit, and stand for extended periods.

• Must regularly lift and/or move up to 25 pounds.

• Frequently use hands for feeling, reaching, and typing on a keyboard.

• Vision must be correctable to 20/20.

🏝️ Benefits

• Comprehensive health and wellness programs.

• Opportunities for professional development and career advancement.

• Flexible work arrangements and a supportive team environment.