Systems Administrator II

This is a fully remote position, open to applicants in United States.

📋 Description

• Administer and provide support for Microsoft 365 services including Exchange Online, Teams, SharePoint Online, OneDrive, and Microsoft Entra ID.

• Manage Active Directory accounts, security groups, group memberships, and services related to identity.

• Oversee Okta administration, which includes user provisioning, deprovisioning, SSO integrations, MFA, and application assignments.

• Assist with onboarding, transfers, and offboarding via identity and access management processes.

• Troubleshoot issues related to authentication, access, email, collaboration, and directory services.

• Manage licensing for Microsoft 365, along with shared mailboxes, distribution groups, security groups, and resource accounts.

• Support enterprise SaaS applications and their integrations with Microsoft 365, Active Directory, and Okta.

• Conduct routine administration, maintenance, upgrades, and configuration adjustments.

• Create and maintain technical documentation, standard operating procedures, and knowledge base articles.

• Participate in user access reviews, audit requests, and compliance-related activities.

• Collaborate with vendors and internal stakeholders to address system issues and implement enhancements.

• Assist with technology projects, cloud initiatives, and operational improvements.

⛳️ Requirements

• A minimum of 3 years of experience managing enterprise IT systems.

• Robust experience in overseeing Microsoft 365 environments.

• Practical experience with Active Directory and Microsoft Entra ID administration.

• Experience in administering Okta or another enterprise identity management platform.

• Proficiency in configuring and supporting SSO and MFA solutions.

• Experience managing Exchange Online, Teams, and SharePoint Online.

• Experience in supporting user lifecycle management processes.

• Strong troubleshooting and problem-solving skills.

• Experience in creating and maintaining technical documentation.

• Excellent communication and customer service abilities.

• Bachelor's degree or equivalent professional experience.

• Preferred: Certifications such as Microsoft 365 Administrator Associate, Azure Administrator Associate, Okta Certified Administrator, or similar.

• Preferred: Experience with PowerShell scripting and automation.

• Preferred: Knowledge of supporting hybrid identity environments.

• Preferred: Familiarity with SOX-controlled or regulated environments.

• Preferred: Awareness of Microsoft security and compliance capabilities.

• Preferred: Experience in participating in audits, access reviews, and compliance initiatives.

🏝️ Benefits

• Competitive base salary along with incentive compensation.

• Health and welfare benefits, which include a gym reimbursement program.

• 401(k) savings plan with a matching contribution.

• Employee Stock Purchase Plan.

• Pre-tax commuter benefits.

• Up to 30 days of paid leave annually under the Living Donor Employee Recovery Policy for eligible full-time employees who donate an organ or bone marrow.