Systems Administrator

This is a fully remote position, open to applicants in India.

📋 Description

• Oversee both on-premises and cloud-based infrastructure utilizing Grafana, Zabbix, and various cloud monitoring solutions.

• Anticipate, diagnose, and resolve system issues proactively to ensure maximum uptime.

• Handle incidents, service requests, and changes via ServiceNow ITSM tools.

• Work collaboratively with teams to tackle complex technical problems while adhering to SLAs.

• Design and maintain scripts in Bash, Python, Perl, Ruby, or similar languages to automate routine tasks.

• Enhance operational processes, system performance, and overall team efficiency.

• Keep thorough documentation of system processes, configurations, and incident resolutions.

• Disseminate knowledge among team members to foster collaboration and expedite problem resolution.

• Partner with operations engineers, software developers, and system architects to achieve 99.9% uptime while ensuring secure and high-performing systems.

⛳️ Requirements

• Demonstrated experience in system administration within both on-premises and cloud environments.

• Proficient in Linux/Unix fundamentals and troubleshooting file systems.

• Familiarity with operating system tools and services.

• Knowledge of shell utilities and commands including Bash, sed/awk/grep/egrep, VI/VIM/Emacs, netstat, lsof, strace, ps/top/atop/dstat, grub, fstab, ext3/ext4, iptables, sysstat, run levels, startup scripts, sudo, chroot, chkrootkit, and rkhunter.

• Understanding of DNS, HTTP, and TCP/UDP protocols.

• Knowledge of RAID/DAS/SAN/NAS storage solutions.

• Experience with MySQL database servers.

• Intermediate proficiency in managing Apache, Nginx, BIND, Exim, and Dovecot web/mail servers.

• Familiarity with iptables, CSF, and LFD firewall tools.

• Practical experience with Grafana, Zabbix, and cloud monitoring tools.

• Familiar with OCI security features such as IAM Policies, KMS, and Vault Services.

• Experience using ServiceNow ITSM or similar tools.

• Strong analytical, troubleshooting, and problem-solving skills.

• Excellent communication and teamwork abilities.

• Willingness to work shifts and participate in a 24/7 on-call rotation.

• Ability to excel in a fast-paced and dynamic environment.

• Cloud Infrastructure Certified Associate/Professional certification is preferred but not required.

• RHCSA or equivalent certification.

• Scripting skills in Python, Bash, Go, or PHP.

🏝️ Benefits

• Work-life balance.

• Diversity and inclusion initiatives.

• Opportunities for learning and development.

• Access to 20+ affinity groups for networking and connection.

• Competitive HMO benefits – 175k MBL with one free dependent after one year of service.

• Punctuality bonus.

• Generous vacation policy.

• Mentoring and career advancement opportunities.