System Administrator – Intermediate, Data Center Support

This is a fully remote position, open to applicants in Virginia.

📋 Description

• Deliver system administration and data center support for government services related to the National Park Service.

• Oversee clustered systems to ensure high-availability environments.

• Execute intermediate-level system administration tasks.

• Manage server clusters and address daily network challenges.

• Support wide-area network (WAN) management to ensure consistent uptime across various locations.

• Assist senior system administrators with their responsibilities.

• Uphold system uptime and optimize performance.

• Administer disaster recovery systems within clustered setups.

• Oversee network infrastructure along with telecommunications, voice, and video systems.

• Develop and maintain IT documentation and standard operating procedures.

• Provide remote support for IT-related issues.

• Manage IT policies and oversee the IT lifecycle.

• Address federal IT requests effectively.

• Collaborate with leadership, team members, Fellows, partners, and clients.

⛳️ Requirements

• Intermediate-level experience in system management for federal clientele.

• Intermediate-level system administration experience within clustered environments.

• Familiarity with managing LAN/WAN systems, emphasizing uptime and performance.

• Experience with intermediate system management and support services.

• CompTIA Security+ or CISSP certification is required.

• Certification in IT Service Management (ITIL).

• Experience with change management processes.

• Knowledge of documentation and Standard Operating Procedures (SOPs).

• Proficient in network infrastructure management.

• Familiarity with disaster recovery and business continuity practices.

• Knowledge of telecommunications and voice/video infrastructure.

• Experience with performance analysis tools.

• Bachelor’s degree in IT or Computer Science is required.

• A minimum of 3 years of clustered system administration experience.

• Intermediate-level systems management experience in WAN systems.

• At least 3 years of hands-on experience in system and server administration.

• Experience in telecommunication support.

• Expertise in clustered systems management.

• Experience in creating Standard Operating Procedures (SOPs).

• Must satisfy security clearance requirements.

• Federal government experience is preferred.

• Proficiency in Microsoft Office, including Excel, Access, Outlook, PowerPoint, and Word.

• Proficiency with Adobe Acrobat, data analytic tools, and Visio.

• Ability to rapidly learn additional tools as required.

🏝️ Benefits

• Competitive Compensation.

• Group health insurance, which includes medical, dental, and vision coverage.

• Employer contribution of 50% towards employee-only premiums under the Health and Vision Plan.

• 401(k) Retirement Savings Plan that offers before-tax contributions, various investment options, and access to a personal financial planner.

• Vacation and Paid Time Off (PTO) benefits.

• 2 weeks of vacation/sick days.

• 10 federal government holidays.

• Pre-Tax Payment Programs.

• Flexible Spending Account (FSA) Plan.

• Discounts and savings opportunities through the ProSidian Corporate Perks Benefit Program.

• Employee and Contractor Referral Bonus Program, offering up to $5,000 after the referred hire has completed 90 days of employment.

• Performance incentives.

• Opportunities for professional connections, client interaction, and thought leadership.

• Flexible work arrangements, with both on-site and remote positions available.