System Administrator II

This is a fully remote position, open to applicants in United States.

📋 Description

• Provision, configure, and reconfigure virtual servers along with network components.

• Conduct patch management for both infrastructure components and virtual servers.

• Monitor systems for failures, performance issues, and availability concerns.

• Troubleshoot system failures and performance issues, implementing corrective measures.

• Ensure that assigned environments remain operational and meet specified requirements.

• Oversee systems and networks during designated operating hours.

• Schedule recurring system operations tasks to minimize user disruption and downtime.

• Execute approved non-emergency service requests during scheduled outages.

• Maintain inventories of infrastructure components, licensed software, and systems.

• Keep DNS entry inventories updated within the applicable nps.gov environment.

• Collaborate with functional and technical teams for daily system checks and corrections.

• Monitor service-level objectives and overall system performance.

• Maintain system logs, performance metrics, and operational statistics.

• Ensure that scheduled jobs are submitted and completed accurately.

• Oversee security controls and performance metrics, escalating issues as necessary.

• Assist in configuration, security, and design reviews and audits.

• Support approved modifications to the system.

• Facilitate backup and recovery operations while maintaining backup schedules.

• Participate in backup restoration testing.

• Support disaster recovery and business continuity initiatives.

• Aid in contingency planning, recovery, restoration, and annual disaster recovery tests.

• Complete or assist with incident documentation following production outages.

• Perform additional duties as required.

⛳️ Requirements

• A minimum of three (3) years of experience in system administration, infrastructure operations, or a related IT field.

• Experience in supporting servers, virtual environments, operating systems, and network infrastructure.

• Proficiency in system monitoring, troubleshooting, and patch management.

• Experience in supporting backup and recovery operations.

• Solid understanding of system administration, virtual servers, infrastructure operations, patch management, monitoring, and troubleshooting.

• Familiarity with network components, DNS, system availability, and scheduled system operations.

• Knowledge of backup, recovery, disaster recovery, and business continuity practices.

• Understanding of system security controls and vulnerability remediation.

• Ability to diagnose and resolve system and infrastructure issues.

• Ability to monitor system performance and availability effectively.

• Must successfully pass a background investigation.

🏝️ Benefits

• Medical insurance.

• Dental insurance.

• Vision insurance.

• 401(k) plan with company matching.

• Tax-deferred savings options.

• Supplementary benefits.

• Paid time off.

• Opportunities for professional development.