Support Coordinator – ECF Choices

This is a fully remote position, open to applicants in Tennessee.

📋 Description

• Assist members in addressing their physical, behavioral, and social requirements.

• Help members secure and sustain competitive, integrated job opportunities.

• Manage complex relationships to guarantee members access essential services.

• Conduct intake, enrollment, and ongoing evaluations.

• Create and uphold Person-Centered Plans.

• Oversee and ensure the delivery of overall services.

• Travel to members' residences within the Greene and Washington County region.

• Collaborate with members and their families to determine support needs and direct services for health, employment, and independent or community living objectives.

• Work alongside clinical and social support professionals to fulfill members' physical, behavioral health, and long-term service requirements.

• Carry out comprehensive, objective face-to-face assessments of members’ physical, behavioral, functional, psychosocial, financial, employment, and independent-living needs.

• Implement authorization criteria for suitable home and community-based services and verify that services are delivered and members' needs are addressed.

⛳️ Requirements

• Registered Nurse (RN) with a preference for current certification as a CDDN for RNs or DDC for LPNs from the Developmental Disabilities Nurses Association.

• Bachelor’s degree in social work, nursing, education, human services, health care profession, or a related field; a Licensed Master Social Worker or Licensed Clinical Social Worker is preferred.

• Alternatively, meet federal standards for a Qualified Developmental (or Intellectual) Disabilities Professional (QDDP or QIDP).

• Or, in place of a degree, have over 5 years of experience as an independent Support Coordinator or case manager for service recipients within a 1915(c) HCBS Waiver, along with completion of the Personal Outcome Measures Introduction and Assessment Workshop trainings set by the Council on Quality and Leadership.

• Minimum of 2 years of experience in the healthcare sector or an operational-type setting is required.

• A valid driver's license is necessary.

• Various immunizations and/or related medical examinations may be required.

• A digital literacy assessment is mandatory.

• Proficiency in Microsoft Office Suite (Outlook, Word, Excel, and PowerPoint) is expected.

• Capability to work independently with little supervision or collaboratively within a team environment.

• Competence in problem-solving and managing multiple assignments under tight deadlines.

• Strong organizational, verbal, written communication, and interpersonal abilities.

• Capacity to manage numerous projects and tasks with a commendable work ethic.

• For regular use of company vehicles or personal/rental vehicles: adherence to the BCBST Driver Safety Program, minimum auto insurance liability requirements, and an acceptable motor vehicle record.

🏝️ Benefits

• Mileage reimbursement for trips to members’ residences.

• Full-time schedule with hours from 8:00am to 5:00pm and no on-call duties.