Support Agent

This is a fully remote position, open to applicants in Spain.

📋 Description

• Oversee and maintain well-organized records of event documentation, contracts, permits, and signed official papers.

• Facilitate the collection of signatures and follow up with stakeholders regarding outstanding documentation.

• Prepare necessary documentation for event execution and shipping when needed.

• Ensure accurate filing, tracking, and effective record-keeping throughout all administrative processes.

• Register and organize supplier invoices efficiently.

• Assist in tracking payments related to vendors, permits, and administrative services.

• Maintain organized records for financial documentation and reconciliation efforts.

• Ensure visibility across tasks, deadlines, and project progress.

• Foster communication among stakeholders involved in operational workflows.

• Aid internal teams with artist management, travel logistics, and administrative tasks.

• Contribute to the seamless operation of Fever’s globally scalable experiences.

⛳️ Requirements

• Reside in Spain and possess legal eligibility to work there.

• Fluent in both Spanish and English.

• Experience in structured operations, support, or administrative positions.

• Strong attention to detail, process-oriented mindset, and commitment to follow-through.

• Comfortable using Jira, Airtable, Slack, and Google Workspace, or capable of quick learning.

• Ability to manage multiple tasks and priorities in a dynamic environment.

• Proficiency in other languages is an advantage.

• Familiarity with events, production, or theatre is a bonus.

🏝️ Benefits

• 40% discount on all Fever events and experiences.

• Home-office friendly work environment.

• Health insurance coverage.

• Membership with Wellhub.

• Flexible remuneration with a 100% tax exemption through Cobee.

• Opportunity to receive a portion of your salary in advance via Payflow.

• Responsibility from day one, along with opportunities for professional and personal growth.

• Enjoy a great work environment with a young, international team of talented individuals.