Supply Chain Manager, eCommerce – DTC

This is a fully remote position, open to applicants in Japan.

📋 Description

• Oversee daily supply chain operations across the Netherlands, Belgium, the United Kingdom, and the United States.

• Develop and enhance inventory forecasts, purchasing strategies, and ordering timelines.

• Track inventory levels, lead times, and incoming shipments to avert shortages.

• Create inventory and capacity plans for peak periods such as Black Friday and Q4.

• Cultivate relationships with 3PL partners, freight forwarders, and various logistics providers.

• Coordinate the movement of goods internationally from manufacturers to fulfillment centers.

• Manage and enhance shipments within the EU, UK, and US.

• Oversee customs formalities and import regulations.

• Investigate more efficient shipping and fulfillment models, including direct shipping from China/Asia.

• Maintain and nurture relationships with current suppliers and manufacturers.

• Identify and assess potential new suppliers and production partners.

• Request and review product samples.

• Negotiate purchasing prices, delivery conditions, and transport expenses.

• Recognize and implement cost savings throughout the supply chain.

• Analyze supply chain performance and generate clear reports.

• Proactively identify and address operational bottlenecks.

• Enhance processes, systems, and collaborations.

• Assist in developing a scalable supply chain that supports the company’s international growth.

• Collaborate closely with the founder and COO.

⛳️ Requirements

• At least 3 years of proven, hands-on experience in supply chain management.

• Proficient in spoken and written Dutch.

• Strong communication skills in English.

• Experience in inventory planning, forecasting, and replenishment.

• Practical experience working with 3PL partners, freight forwarders, and international logistics.

• Understanding of customs processes and international import regulations.

• Experience in supplier management and/or working with manufacturing partners.

• Excellent organizational skills and meticulous attention to detail.

• Ability to work independently, proactively, and with a solution-oriented mindset.

• Availability during European working hours.

• Interest in a long-term collaboration on a freelance or contract basis.

• Experience in eCommerce or DTC is a significant advantage.

• Familiarity with international eCommerce brands, supplements/health & wellness/food/FMCG, sourcing or production in China/Asia, direct-to-consumer shipping from China/Asia, ShipBob or similar 3PL platforms, multi-market inventory planning, Black Friday/Q4 demand forecasting, transport/fulfillment/import cost optimization, and supplier negotiations are strong benefits but not mandatory.

🏝️ Benefits

• 100% remote work from your chosen location.

• Flexible location, with the requirement of availability during European working hours.

• Direct collaboration with the founder and COO.

• Autonomy and freedom to make decisions without micromanagement.

• Opportunity for long-term collaboration.

• Chance to make a tangible impact on cost savings, efficiency, customer satisfaction, profitability, and growth.