Supervisor, Mobile Inspections

This is a fully remote position, open to applicants in Colorado.

📋 Description

• Lead and oversee a team of 10 to 15+ Mobile Inspectors within a designated geographic area.

• Ensure the quality of inspections and operational efficiency while upholding accountability and operational excellence.

• Assist with mobile inspections, new vehicle inspections, and floorplan audits.

• Guarantee that inspections and audits fulfill quality, productivity, and safety standards.

• Recruit, hire, onboard, train, and provide support to Mobile Inspectors.

• Manage team performance through Lean Daily Management, remote and field-based audits, and initiatives for continuous improvement.

• Develop and sustain relationships with auctions, sales, remote dealer services, and other boundary partners.

• Collaborate with Dispatch and Quality Assurance to manage team productivity and quality.

• Ensure compliance with inspection processes and necessary disclosures and photos in the inspection application.

• Monitor inspection quality via digital and in-person audits and arbitration reviews.

• Provide coaching, implement corrective actions, and enforce discipline as required.

• Collaborate with Sales, Auction, and Remote Dealer Services teams to fulfill client expectations.

• Address issues and concerns for automotive dealers and commercial clients.

• Provide or coordinate training focused on skills and inspections.

• Conduct vehicle inspections and floorplan audits as necessary.

• Review work volumes, staffing levels, KPIs, and metrics from Lean Daily Management.

• Execute tactical plans with direction from the Mobile Inspections Manager.

• Acquire, distribute, and track company equipment.

• Promote and supervise safety procedures and practices.

• Conduct regular performance evaluations for direct reports.

• Enforce company policies and procedures.

• Perform other duties as assigned.

⛳️ Requirements

• High School Diploma/GED and over 5 years of relevant experience in a related field.

• Preferred one year of experience in team leadership.

• Preferred experience with mobile inspections and/or floorplan audits.

• Previous experience in body shop, mechanical, or estimating roles preferred.

• General knowledge of frame and body repairs along with mechanical understanding.

• Proficiency in technical and computer skills, including Microsoft Office suite, scheduling and routing software, and vehicle inspection applications.

• Proven business acumen and analytical capabilities.

• Exceptional organizational, customer-focused, proactive, and team-oriented skills.

• Strong written, verbal communication, and interpersonal skills.

• Ability to prioritize tasks and resolve issues effectively.

• Capability to work under remote supervision and manage remote employees.

• Visual abilities must include close, distance, and depth perception.

• Capacity to sit, stand, or walk for extended durations; bend, stoop, squat, or kneel; lift and hold at least 10 lbs at waist height; and lift up to 30 lbs.

• Ability to work in moderate noise conditions and exposure to fumes and odors.

• Regular exposure to outdoor environmental conditions.

• Valid driver’s license and a safe driving record.

• Willingness to travel within the region.

• Physical ability and mental sharpness to perform duties successfully within the required timeframes.

• Must pass a pre-employment drug test.

• Must be authorized to work in the United States for any employer without current or future sponsorship.

• No OPT, CPT, STEM/OPT, or visa sponsorship will be provided now or in the future.

🏝️ Benefits

• Flexible vacation with paid time off.

• Seven paid holidays.

• Up to 160 hours of paid wellness annually for employees or family members.

• Bereavement leave.

• Time off to vote.

• Jury duty leave.

• Volunteer time off.

• Military leave.

• Parental leave.

• Health care insurance (medical, dental, vision).

• Retirement planning (401(k)).

• Paid days off, including sick leave, parental leave, flexible vacation/wellness days, and/or PTO.

• Reasonable accommodations for qualified applicants or employees with disabilities.