Strategic Consulting & Growth Manager, Digital Health Solutions

This is a fully remote position, open to applicants in United States.

📋 Description

• Lead, develop, and mentor a team of Strategic Consultants who provide services to healthcare organizations throughout the United States.

• Foster a culture centered on customer collaboration, accountability, teamwork, and continuous improvement.

• Implement consistent consulting practices that promote customer success and facilitate business growth.

• Guide team members in engaging with executives, leading strategic conversations, and pinpointing growth opportunities.

• Act as a trusted advisor to healthcare leaders regarding operational enhancements, digital transformation, and healthcare technology strategy.

• Assist in customer discovery sessions, workflow evaluations, and strategic planning initiatives.

• Aid customers in enhancing their clinical, operational, and financial performance through Abbott Digital Health Solutions.

• Facilitate executive discussions to align customer priorities with long-term technology and business goals.

• Propel growth in current customer accounts by expanding Abbott’s Digital Health Solutions portfolio and consulting services.

• Collaborate with Digital Health Sales Executives on strategic sales initiatives, executive presentations, business cases, and account planning.

• Identify opportunities for software adoption, optimization services, and consulting projects.

• Contribute to revenue growth through consulting services and expansion initiatives.

• Partner with Customer Success Managers throughout the customer value realization process.

• Engage in executive business reviews and strategic account discussions.

• Translate achieved customer value into optimization, growth, and broader adoption opportunities.

• Cultivate executive relationships that support customer retention and foster long-term partnerships.

• Collaborate with Customer Success, Project Management, Professional Services, Product Management, Marketing, and Support teams.

• Ensure executive alignment during implementation and optimization projects.

• Champion customer needs and provide feedback that shapes product and business strategy.

⛳️ Requirements

• Bachelor's degree or equivalent experience.

• At least 8 years of experience in healthcare technology, digital health, diagnostics, consulting, business development, software solutions, or a related area.

• A minimum of 3 years of experience leading customer-facing teams.

• Proven success in supporting enterprise customer growth, strategic account management, or software sales initiatives.

• Strong skills in executive communication, presentation, and relationship-building.

• Ability to influence stakeholders across complex healthcare organizations and cross-functional teams.

• Preferred: experience in diagnostics, laboratory informatics, healthcare information technology, or digital health solutions.

• Preferred: experience in leading strategic consulting, advisory, customer success, or business transformation projects.

• Preferred: knowledge of healthcare operations, laboratory workflows, and clinical settings.

• Preferred: MBA or other advanced degree in business, healthcare, or a related field.

• Willingness to travel 75% of the time.

🏝️ Benefits

• Opportunities for career development with an international company.

• Excellent retirement savings plan featuring a high employer contribution.

• Tuition reimbursement offered.

• Freedom 2 Save program for student debt.

• FreeU education benefit providing access to an affordable path for obtaining a bachelor’s degree.

• Comprehensive health and wellness benefits.

• Opportunities to work for a company recognized for being a great workplace and for its commitment to diversity.