Strategic Accounts Manager – Front Line Care

This is a fully remote position, open to applicants in Pennsylvania.

📋 Description

• Assist in Medline’s sales initiatives within major regional, national, or strategic accounts.

• Aid in developing sales strategies to meet new revenue targets and service objectives.

• Oversee a portfolio of existing accounts while generating revenue from designated clients.

• Support operational execution, ensure profitability, and maintain current sales volume while driving sales growth.

• Help increase market share by implementing effective sales plans, strategies, objectives, policies, and procedures.

• Provide customer support to foster business retention and enhance profitability.

• Address issues promptly to ensure outstanding customer service.

• Maintain direct communication with key customers in designated accounts.

• Collaborate with sales teams to initiate new accounts and identify retention opportunities.

• Sustain existing sales programs.

• Partner with the Medline Field Sales team to advance sales goals and initiatives.

• Manage both formal and informal RFP processes.

• Create and implement sales tools and programs; educate and communicate successes and activities.

• Oversee account program expenses, including advertising, rebates, buyback, and slotting allowances, while optimizing sales.

• Monitor customer sales performance against targets and report results to management.

• Generate and distribute reports concerning contracts, programs, and key focus areas to relevant partners.

⛳️ Requirements

• A Bachelor’s degree in a business or clinically related discipline is typically required.

• Minimum of 4 years of experience in account management and/or sales.

• Proven experience in preparing business plans that align with and support sales strategies.

• Demonstrated experience in developing and delivering technical presentations to diverse group sizes.

• Familiarity with Customer Relationship Management (CRM) software.

• Proficient in Microsoft Office Suite applications.

• Willingness to travel up to 80% of the time for business purposes, including overnight, in-state, and out-of-state travel.

• Capable of working in office environments and medical facilities.

• Availability to work non-traditional hours during in-service training sessions.

🏝️ Benefits

• Competitive total rewards package.

• Opportunities for continuing education and training.

• Health insurance coverage.

• Life and disability insurance options.

• 401(k) contributions.

• Paid time off benefits.

• Access to Employee Assistance Programs.

• Participation in Employee Resource Groups.

• Access to Employee Service Corp.

• Opportunities for career advancement.