Strategic Account Manager, Healthcare

This is a fully remote position, open to applicants in New York.

📋 Description

• Take ownership and develop strategic healthcare accounts following the transition from the Business Development team.

• Promote account growth by identifying opportunities to expand programs across additional populations, regions, or service lines.

• Establish trusted relationships with executive, clinical, and operational stakeholders across payors, health systems, and government-funded programs.

• Formulate and implement account strategies aimed at driving long-term growth and enhancing partnership value.

• Collaborate with Customer Success and Implementation teams to ensure effective launches, adoption, and measurable outcomes.

• Facilitate quarterly business reviews and executive discussions to showcase results and align on growth opportunities.

• Navigate intricate healthcare organizations and contracting landscapes, especially within Medicaid, Medicare Advantage, and state-funded programs.

• Maintain a robust expansion pipeline with transparent visibility into growth opportunities within accounts.

⛳️ Requirements

• 4–7 years of experience in healthcare account management, partnerships, or client success.

• Experience working with health plans, health systems, PACE programs, Medicaid / Medicare Advantage organizations, or state aging agencies (AAA).

• Demonstrated success in increasing revenue within existing accounts through upselling, cross-selling, or program expansion.

• Strong grasp of the payer-provider ecosystem and the value-based care landscape.

• Ability to build credibility with senior healthcare stakeholders and navigate complex organizations effectively.

• Highly collaborative, strategic, and comfortable working in a dynamic startup environment.

• Willingness to travel approximately 50%.

• Located on the East Coast.

🏝️ Benefits

• Competitive salary and performance-based incentives.

• Comprehensive health, dental, and vision insurance.

• Generous paid time off and flexible working arrangements.

• Opportunities for professional development and career advancement.