Strategic Account Manager

This is a fully remote position, open to applicants in Ohio, +2 more states.

📋 Description

• Execute sales strategies to meet revenue goals within the designated territory.

• Build and nurture relationships with key decision-makers in Reference, Hospital, and Health System Laboratory accounts.

• Promote the adoption of IDD’s diagnostic instruments and solutions to enhance laboratory efficiency and improve patient outcomes.

• Collaborate with Regional Managers, Health Systems Executives, Strategic Account Executives, and Technical Sales Specialists to provide customer support and value.

• Perform regular Customer Business Reviews to ensure customer satisfaction and identify potential growth opportunities.

• Advocate for the use of IDD’s assays by offering clinical insights and operational assistance.

• Lead initiatives to counter competitors and achieve specified growth targets.

• Ensure adherence to corporate policies and regulatory requirements.

• Act as the primary commercial partner for Procurement, Laboratory Leadership, Medical Directors, and Outreach Teams.

• Develop and implement strategic account plans for the Autoimmunity and Allergy diagnostic portfolios.

• Identify growth opportunities, enhance laboratory utilization, and strengthen long-term customer relationships through consultative selling and value-based engagement.

⛳️ Requirements

• Bachelor’s degree required; preferably in Life Sciences or Business.

• At least 3 years of demonstrated success in complex clinical diagnostics, laboratory diagnostics, or sales of lab-focused medical devices.

• Experience in supporting hospital laboratories, reference labs, or integrated health systems.

• Proven success in managing large health systems, integrated delivery networks (IDNs), or reference laboratory accounts.

• Experience navigating complex customer purchasing processes and multi-stakeholder decision-making environments is preferred.

• A proven history of achieving sales growth in diagnostics or medical device settings.

• Strong skills in strategic account management and consultative selling.

• Excellent abilities in communication, presentation, and cross-functional collaboration.

• Capacity to influence both internal and external stakeholders without direct authority.

• Strong analytical skills and business planning capabilities.

• Understanding of U.S. healthcare market dynamics, laboratory operations, and reimbursement environments.

• Ability to synthesize complex information and convert it into customer-centric solutions.

• Willingness to travel up to 75% within the designated territory, including occasional overnight trips.

• Valid driver’s license and capability to travel independently throughout the region.

• Must be legally authorized to work in the United States without current or future sponsorship.

• Must successfully pass a comprehensive background check and drug screening.

• Embodies Thermo Fisher’s 4I Values: Integrity, Intensity, Innovation, and Involvement.

🏝️ Benefits

• Fully remote work arrangement.

• Standard Monday–Friday work schedule.