Strategic Account Manager

This is a fully remote position, open to applicants in Arizona, +12 more states.

📋 Description

• Formulate and implement strategic account plans aimed at meeting sales objectives and broadening the customer base within the distribution transformer sector.

• Build and nurture relationships with designated strategic accounts.

• Seek out and act on growth opportunities to enhance revenue and profitability.

• Work in conjunction with Sales, Marketing, Product Development, and Operations teams.

• Act as a reliable advisor by comprehending customer challenges and aligning ERMCO's offerings accordingly.

• Prepare and deliver business reviews, forecasts, and account plans to clients and internal leadership.

• Negotiate contracts and pricing in line with company policies and customer expectations.

• Keep track of market trends, competitor actions, and customer feedback.

• Address customer issues and escalations in a timely manner.

• Represent ERMCO at industry events, conferences, and trade shows.

• Willing to travel to customer locations and industry events, up to 50% of the time.

⛳️ Requirements

• Bachelor’s degree in Business, Marketing, Engineering, or a related discipline.

• Over 5 years of experience in strategic account management, sales, or business development.

• Demonstrated success in managing complex customer relationships and driving revenue growth.

• Excellent communication, negotiation, and interpersonal skills.

• Capability to analyze data and create actionable account strategies.

• Familiarity with the distribution transformer industry and its products is preferred.

• Background in industrial manufacturing, electrical equipment, or related sectors is preferred.

• Advanced degree or relevant certifications in sales or account management is preferred.

• Proficiency in CRM and sales analytics tools is preferred.

• Proven ability to collaborate in a cross-functional, team-oriented environment is preferred.

• Must currently reside in or be willing to relocate to AZ, FL, GA, IL, KS, MA, MI, NC, NE, SD, TN, TX, WI, or WY.

🏝️ Benefits

• Remote work opportunities available within eligible states.

• Assistance with relocation.

• Travel to customer sites and industry events (up to 50% of the time).

• A chance to learn, contribute, and grow within a manufacturing setting.

• Support for professional development.

• A collaborative work environment focused on innovation.