Staff Strategic Operations Program Manager – GTM

This is a fully remote position, open to applicants in United States, +4 more locations.

📋 Description

• Develop and implement the integrated GTM Engine strategy across Growth Product, Growth Marketing, Revenue, and GTM Data.

• Oversee milestones, dependencies, critical paths, and collaborative transitions between teams.

• Maintain RAID and decision logs with clearly assigned owners.

• Navigate decisions amidst uncertainty, clarify responsibilities, and highlight trade-offs.

• Prepare materials for GTM Reviews.

• Design planning cycles, assessments, and readiness checks for launches.

• Create dashboards, written updates, and a centralized source of truth.

• Establish automation and agentic processes to execute programs efficiently and with high quality.

• Be part of Mercury’s Strategic Operations team and collaborate closely with GTM leadership.

⛳️ Requirements

• Over 7 years of experience managing cross-functional programs, preferably in B2B SaaS or fintech.

• Proficient in using a CRM, lifecycle, CDP, or attribution stack such as Salesforce, Customer.io, Segment, or similar tools.

• Strong structured thinking skills.

• Excellent structured communication abilities.

• Proactive approach to action.

• Low ego attitude.

• Fluency in AI, including experience in automating processes and showcasing results before and after implementation.

🏝️ Benefits

• Equity (stock options/RSUs).

• Comprehensive benefits package.

• Equal Employment Opportunity employer.

• Reasonable accommodations during the recruitment process for applicants with disabilities or special needs.