Staff Site Reliability Engineer

This is a fully remote position, open to applicants in Canada.

📋 Description

• Lead initiatives in reliability engineering and drive operational excellence for mission-critical services hosted on AWS and Kubernetes.

• Design, implement, and continuously enhance deployment, release, and rollback strategies for complex distributed systems.

• Create secure-by-default CI/CD pipelines with strong automation, governance, and policy-driven controls.

• Improve platform observability through metrics, logs, tracing, and actionable alerting.

• Define, implement, and advance SLIs, SLOs, and reliability standards throughout the organization.

• Oversee high-severity incident response, ensuring timely resolutions, effective communication, and valuable post-incident reviews.

• Collaborate with Engineering, Security, Platform, and Product teams to enhance platform standards and service resilience.

• Optimize runtime performance while reducing operational toil.

• Mentor and support engineers in cloud-native technologies, SRE principles, and operational excellence.

• Design scalable distributed systems and AWS/Kubernetes infrastructure.

• Develop automated delivery pipelines that facilitate rapid and secure software releases.

⛳️ Requirements

• Over 8 years of experience in Site Reliability Engineering (SRE), Platform Engineering, DevOps, or related cloud-native engineering roles.

• In-depth knowledge of AWS services, including EKS, IAM, VPC, Lambda, CloudFront, S3, and best practices in cloud networking/security.

• Advanced experience in operating and scaling production Kubernetes environments.

• Strong hands-on experience with Istio service mesh, including traffic management, security, observability, and resiliency.

• Proven experience with Infrastructure as Code (IaC), preferably using AWS CDK.

• Experience in building and managing CI/CD pipelines using GitHub Actions or similar platforms.

• Strong troubleshooting, performance optimization, and incident management capabilities in distributed systems.

• Experience in designing and operating monitoring, logging, tracing, and alerting solutions for cloud-native platforms.

• Solid knowledge of AWS CloudWatch, OpenTelemetry, AWS X-Ray, and Kubernetes observability tools.

• Experience in defining and operationalizing SLIs, SLOs, alerting strategies, runbooks, and reliability metrics.

• High proficiency in TypeScript and Node.js for platform engineering, automation, and operational tooling.

• Experience in building and maintaining scalable backend services, APIs, and event-driven systems.

• Comprehensive understanding of Kubernetes architecture, controllers, Gateway API, ingress management, and service networking.

• Experience in implementing zero-trust architectures, mTLS, and service-to-service security controls.

• Commitment to automated testing, code reviews, and observability-driven development.

• Strong understanding of resilience engineering, encompassing autoscaling, disruption management, failure testing, and safe deployment strategies.

• Excellent communication, collaboration, and technical leadership abilities.

• Nice to have: experience with progressive delivery, regulated or security-sensitive SaaS, FinOps, internal developer platforms, cloud-native certifications, or advanced Kubernetes expertise.

🏝️ Benefits

• Discretionary bonus and/or commission.

• Competitive compensation.

• Comprehensive benefits package.

• Recognition programs.

• Performance bonuses.

• Flexible work arrangements.

• Opportunities for remote work.

• Generous time off policy.

• Inclusive and equitable hiring environment.

• Accommodations available during the application or interview process.

• AI-focused career development and opportunities to enhance skills.

• Opportunities to work with a diverse global team.

• Background screening and security practices aligned with applicable laws.